Seagate 240 DDS-4 manual Support services, World-wide services, Regional services

A-56 Scorpion 240 Autoloader Installation Manual

Support services

If you experience problems installing or using your tape drive, Seagate Technical Support can help. If you have general questions about Seagate tape products and applications, please contact Seagate Tape Presales Support.

World-wide services:

World-wide web: A wide variety of technical support services are available on Seagate’s World Wide Web site, located at http://www.seagate.com

To purchase tape products or accessories on the internet, go to http://buytape.seagate.com

Seagate E-mail Technical Support: You can e-mail

questions or comments to: tapesupport@seagate.com

Regional services

Seagate provides technical support through several regional centers worldwide. These services may include:

∙Seagate phone technical support: For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling, note your system configuration and drive model number.

∙Seagate Technical Support FAX: You can FAX questions or comments to technical support specialists. Responses are sent during local business hours.

∙SeaFAX: You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support information by return FAX. This service is available 24 hours daily.

∙SeaBOARD: SeaBOARD is Seagate’s automated computer bulletin board system, available 24 hours daily. Set your modem to eight data bits, no parity and one stop bit (8-N-1).