Nortel Networks NN43001-121 manual Telephony Gateway and Services, Remote Call Control

Telephony Gateway and Services 23

Figure 5

Remote Call Control

The full set of business-grade telephony features available with CS 1000 telephones is integrated with the OC 2007 client and can also be operated from a CS 1000 IP Phone, even when the client is unavailable. This integration ensures that telephony service reliability is preserved during interruptions in soft client operation.

With the convergence of the CS 1000 with the OCS 2007, the OC 2007 client compliments the voice communications between two users by allowing other media types, such as IM, file, and application sharing to an existing voice call without the need to establish an independent session between the users.

Telephony Gateway and Services

With the Telephony Gateway and Services component, users can choose how to make and receive calls. For outgoing calls, users can make a call from their Office Communicator soft client instead of their CS 1000 phone. You can handle incoming calls in one of two ways: through the computer with OC 2007 or through a phone. This feature provides users with computer-to-phone and phone-to-computer connectivity, leveraging the Nortel provided dial plan, telephony infrastructure, and telephony features to make and receive calls using Office Communicator (OC) 2007 Client as a soft client.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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