Nortel Networks NN43001-121 manual OC client start-up debugging

Models: NN43001-121

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Capturing traces and logs 233

2Choose the General tab.

3Select the Turn on logging in Communicator and the Turn on Windows Event Logging for Communicator checkboxes. See Figure 90 "Turn on Logging and Windows Event Logging" (page 233).

4Click OK.

—End—

Figure 90

Turn on Logging and Windows Event Logging

OC client start-up debugging

To determine if there is a PBX connection, a handset icon will be present in the upper right of the OC client window. The example in Figure 91 "No PBX connection for OC client" (page 234) shows an OC client window where the handset icon is not present. For more information on troubleshooting an OC client registration, see "OC client not registered" (page 223).

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

Copyright © 2005–2008, Nortel Networks

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Nortel Networks NN43001-121 manual OC client start-up debugging, Turn on Logging and Windows Event Logging