Nortel Networks NN43001-121 manual Remote Call Control configuration

Remote Call Control configuration 171

In order to support these calls, placed through the SIP Gateway, you must configure the parameters CNTC, NATC, and INTC in LD 15. These parameters ensure that fully qualified numbers within the same country are dialed as national numbers by stripping the country code and adding the national dial prefix.

Example 1 (Outside of North America)

AC1=0, CNTC=31, NATC=0, INTC=00

The URI incoming for the SIP INVITE for the call is: sip:+31123456789@domain.com;user=phone

The digits sent to the outgoing trunk are: 00123456789

The digits seen on the DCH for the outgoing trunk are: 0123456789

Example 2 (North America)

AC1=8, CNTC=1, NATC=1, INTC=011

The URI incoming for the SIP INVITE for the call is: sip: +12125551212@domain.com;user=phone

The digits sent to the outgoing trunk are: 812125551212

The digits seen on the DCH for the outgoing trunk are: 12125551212

Phone number normalization

Now that you have completed the installation and configuration of Telephony Gateway and Services, proceed directly to the next step in the process: "Normalizing phone numbers" (page 192).

Remote Call Control configuration

This section describes the process to configure the Remote Call Control with the SIP CTI component.

Office Communications Server, Active Directory and MCM 3.0 must be configured properly prior to configuring the Remote Call Control component.

Remote Call Control and PBX integration

By default users are configured for PC-to-PC communications. Configuring Remote Call Control and PBX integration is done from the User properties in Active Directory and on the Office Communicator client.

Enabling Remote Call Control and PBX integration

Step Action

1On the OCS configuration console, go to Users.

2Choose a user, right-click and select Properties.

3In the properties window, in the Advanced Options section, click the configure button.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

Copyright © 2005–2008, Nortel Networks