Nortel Networks NN43001-121 manual For Converged Office users using a Nortel telephone

Unified Messaging 91

Table 20

CallPilot configurations

	OC User	OC User	OC User	LG-Nortel	OC User RCC
	(VoIP) with	(VoIP) with no	(VoIP) with	8540 (VoIP)	only, with CS
	RCC and CS	RCC and CS	no RCC and	with no RCC	1000 Phone
	1000 Phone	1000 Phone	no CS 1000	and no CS
			Phone	1000 Phone
CS 1000	PCA + SIP CTI	PCA	PCA	PCA	SIP CTI
configuration
VM access	Dial CP DN	Dial CP DN	N/A	N/A	Dial CP DN
from phone
Login from	p/w only	p/w only	N/A	N/A	p/w only
phone
MWI on phone	Yes	Yes	N/A	N/A	Yes
VM access	Dial CP DN	Dial CP DN	Dial CP DN	Dial CP DN	N/A
from OC
Login from OC	p/w only	p/w only	p/w only	p/w only	N/A
MWI on OC	No	No	No	No	No
Outlook	New msg on	New msg on	New msg on	New msg on	New msg on
	CP Mailbox	CP Mailbox	CP Mailbox	CP Mailbox	CP Mailbox
Phone CFNA	CP DN	CP DN	PCA CFNA	PCA CFNA	CP DN
Phone CFB	CP DN	CP DN	PCA CFB	PCA CFB	CP DN
Phone CFAC	CP DN	CP DN	N/A	N/A	CP DN
OC client FC	On Phone	CP DN	Not	Not	Not
	(RCC to CP		recommended	recommended	recommended
	DN)
OC client	N/A	Not	Not	Not	N/A
Re-direct		recommended	recommended	recommended
OC client	N/A	Not	Not	Not	N/A
sim-ring		recommended	recommended	recommended
OC fwd to UM	N/A	N/A	N/A	N/A	N/A

ATTENTION

For Converged Office users using a Nortel telephone

Deploying Converged Office without configuring Remote Call Control (RCC) is not recommended. If RCC is not deployed for these users, the Office Communicator (OC) 2007 client provides call forwarding and call redirection options that can result in undesirable behaviors. For example, calls forwarded or redirected to the CallPilot DN, will be answered by the CallPilot logon prompt of "CallPilot from Nortel Networks. Mailbox ?", instead of receiving the user’s mailbox greeting.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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