Nortel Networks NN43001-121 manual Multimedia Convergence Manager, CDR data collection

28Converged Office component overview

servers, and users. The Status pane also features a new Database tab, which can be used to query a pool’s back-end databases. Each query is displayed as an expandable item in a list.

Microsoft Management Console (MMC) is automatically installed on each server in the domain that is running Office Communications Server 2007 or any computer on which Office Communications Server 2007 administrative tools are installed. It is not used to administer Edge Servers or Proxy Servers.

ATTENTION

Enhanced presence must be enabled prior to Converged Office telephony integration. You can enable enhanced presence from the Office Communications Server Users Wizard in the Configure Users Settings window.

Multimedia Convergence Manager

MCM 3.0 is a software component that ensures interoperability between the Nortel CS 1000 and the Microsoft Office Communicator Server (OCS) 2007. The MCM ensures CS 1000 and OCS interoperability of protocols, users, and phone numbers are managed within the Microsoft Active Directory. It also allows the system to block calls where the client is not in the Active Directory (AD). The MCM performs a number of functions that include:

•translation between telephony phone numbers and user IDs within the Active Directory

•authentication of user phone numbers for RCC

•Numbering Plan normalization

•protocol interworking

•redundant connections to the CS 1000 network components (SIP Redirect Service (SRS), Sip Proxy Server (SPS), and redundant Signaling Servers)

CDR data collection

OCS 2007 supports CDR capability. OCS 2007 CDRs collect different kinds of data that include user logon and logoff, IM and audio call details, Conferencing start and join. You must install the Archiving and CDR Server to support these features. The outgoing calls from the OC 2007 to CS 1000 telephone are captured by this server, as well as OC to OC calls. Thus a call accountant can retrieve CDRs from both the CS 1000 and Archiving server to obtain a consolidated report. In RCC mode, CDRs are captured only on the CS 1000 side. For more information, see Microsoft Office Communications Server 2007 Archiving and CDR Server Deployment Guide Download Microsoft technical documentation from the Download Center at www.microsoft.com.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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