Nortel Networks NN43001-121 manual Step Action, MCM Application

Standard Edition 273

Checking the MCM installation and configuration

Step Action

1On the MCM, check that the user is a member of the RTC Server Applications and RTC Server Local Group.

2For MCM Application, confirm that MCM running and for the Default OCS applications, confirm that IM URL Filter and Routing Application are running (see Figure 113 "MCM Application" (page 273).

If the MCM application is not running:

Confirm that MCM is configured with the MCM user groups RTC Server Local Group and RTC Server Applications.

•Confirm that the MCM user password is correct.

•Check the Event logs to find out why MCM is not running.

Figure 113

MCM Application

3See Figure 114 "MCM Gateway Endpoint Configuration" (page 274) and Figure 115 "MCM Configuration screen" (page 275) to check for proper MCM configuration on NRS.

—End—

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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