Nortel Networks NN43001-121 manual Remote Call Control, Patches and upgrades

210Maintenance

SIP tracing can be filtered by DN number. MCM SIP tracing is implemented as part of the application logging functionality. Special commands are not required. For more information on tracing, see Capturing traces and logs

—You can remotely access the Office Communications Server application using the Windows 2003 server remote access capability.

—Task Manager is supported in Windows 2003 Server for MCM.

Patches and upgrades

Patching is not supported in MCM 3.0 .. Fixes are provided in up-issues and maintenance releases.

Software upgrades install the new application and use or upgrade the existing configuration file. MCM 3.0 is delivered on a CD and available for download from the Nortel Web site www.nortel.com.

ATTENTION

All customer configured MCM application data is retained during an MCM application upgrade.

Remote Call Control

Signaling Server OAM Level CLI Commands

The Signaling Server OAM Level CLI commands are used to query active TR/87 sessions to turn on tracing at the SIP level. You can use these commands to terminate either a session for a specific DN or to terminate all TR/87 sessions that are currently active on the server.

Table 37

Signaling Server OAM Level CLI commands

Prompt	Response	Description
>	SIPCTISessionShow	Show the total number of TR87
		SIP sessions.
>	SIPCTITraceShow	Display the trace settings for
		SIP CTI application, including
		the trace filter setting and output
		setting.
>	SIPCTIShow	Show SIP CTI application status
		and configuration.
>	SIPCTIClientShow	Show information about the all
		the soft clients associated.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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