SIP CTI (TR/87) Protocol 29

SIP CTI (TR/87) Protocol

The SIP CTI (TR/87) FE application introduced with this package is not limited to Microsoft applications. Through support of the ECMA TR/87 standard, Nortel partners can use this interface to develop SIP CTI capabilities for use with any specification-compliant application.

If Preferred Calling Device is configured as Phone, a user receives one pop-up notification with an incoming call, as depicted in Figure 7 "Call Appearance pop-up window" (page 29). The OC user can click Redirect to choose the client as the answering device.

Certain portions of the protocol are not supported at this time. Additional information about the SIP CTI (TR/87) protocol is available to Nortel partners upon request.

Figure 7 "Call Appearance pop-up window" (page 29) shows an example of an incoming call pop-up window.

Figure 7

Call Appearance pop-up window

Figure 8 "SIP diagram" (page 30) depicts the SIP protocol information.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

Copyright © 2005–2008, Nortel Networks

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Nortel Networks NN43001-121 manual SIP CTI TR/87 Protocol, Call Appearance pop-up window