Nortel Networks NN43001-121 manual Activating OCS logs, Enabling OC logs Step Action

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232Troubleshooting

Activating OCS logs

Step Action

1Right-click on the OCS pool and select Logging Tool and then choose New Debug Session.

2In the OCS 2007 Logging Tool window, specify the Components to trace, Severity level, and other log file options. See example Figure 89 "OCS debugging tool" (page 232).

3Click the Start Logging button.

4To view the log file, click the Analyze Log Files button. The log file is stored as a .txt file in c:\WINDOWS\Tracing folder.

—End—

Figure 89

OCS debugging tool

OC logs

The following procedures describe how to enable logs for OC client. The tracing log folder is stored in the user’s Documents and Settings sub folder with the .uccplog extension.

Enabling OC logs

Step Action

1From the OC client, select the Options menu.

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

Copyright © 2005–2008, Nortel Networks

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Nortel Networks NN43001-121 manual Activating OCS logs, Enabling OC logs Step Action, OCS debugging tool