Nortel Networks NN43001-121 manual Call Forward state changes

80Planning and engineering

The Microsoft Office Communicator client has no automated mechanism to register to the branch. Users must wait for the existing dialog to time out (30 minutes) or manually log out and log on again after the IP phones change to local mode.

Digital and analog telephones in the Branch Office can have Remote Call Control (RCC) and PBX Integration Enabled support when the Branch Office has access to the NRS and OCS.

Feature Interactions

This section describes the interactions of the Remote Call Control with SIP CTI component.

Table 17

Feature Interactions of RCC

Feature Operation	Description
Call Forwarding	Office Communicator does not reflect call forward state changes made to
	the CS 1000 telephone itself.

		WARNING
		Call Forward state changes
		Office Communicator does not reflect Call Forward
		state changes made to the CS 1000 telephone.
		When Office Communicator is active and controls
		a DN, make Call Forward changes through Office
		Communicator to ensure that it is in the correct state.
		When a user logs on to the OCS 2007 from their Office
		Communicator client, the forwarding status saved
		within Office Communicator overrides the forwarding
		status configured from the telephone. For example,
		if forwarding is off within Office Communicator, it is
		turned off following log on, regardless of the phone
		forwarding status at the time.
Analog telephone	As a general rule, Office Communicator in phone mode can only control
usage	and invoke telephony features supported by the telephone. If a feature
	is not supported or configured on a particular telephone (either Analog,
	IP, or Digital), it is not supported by Office Communicator. An Office
	Communicator in phone mode that supervises an analog phone (2500)
	has the following limitations:
	• Make Call - cannot be made through Office Communicator if the analog
		phone (2500) phone does not go off-hook prior to placing the call.
	• Answer Call - cannot be performed through Office Communicator.
		Answer Call must be performed through the analog phone (2500).

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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