Nortel Networks NN43001-121 manual SIP CTI Services configuration settings

Remote Call Control configuration 181

SIP CTI Services configuration settings

In Element Manager, under SIP CTI services, the Calling Device URI Format must be configured as phone-context=<SIP URI Map Entries> to support OCS 2007 RCC. Ensure the Dial Plan prefix section values under SIP CTI Services are configured. Click Save and Transfer the configuration and then reboot the Signaling Server.

For each of the SIP CTI settings, if a configuration change is made and a save and transfer is performed, all active SIP CTI sessions are terminated to apply the change. Office Communicator automatically reestablishes the session without user intervention.

There is a limitation where you cannot configure SIP CTI for two or more customers on a single node.

See Figure 66 "SIP CTI Services" (page 182) for the settings in Element Manager.

ATTENTION

Do not choose support TLS endpoints only with Mediation Server present because TLS cannot be configured for the entire path as it is not supported (between SPS and MCM).

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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