Nortel Networks NN43001-121 manual Tracing information Check

236Troubleshooting

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Print Capture of the OCS user for the Office Communications Server

Print Capture of the OCS user for the Office Communication,

Advanced Settings

Table 50

Tracing information

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An example AML trace on the Call Server (if it is a problem regarding the RCC feature not able to control the telephone

An example Signaling Server trace: SIPCallTrace (For problem related to SIP Gateway)

An example Signaling Server trace: SIPCallTrace (For problem related to SIP Gateway)

An example Signaling Server trace: SIPCTITrace (For problem related to SIP CTI)

An example MCM.log with the log level = SIP + Debug for the failed call scenario (to reset the trace: put the trace level to none, delete the MCM.log file and put back the level to Debug)

Nortel Communication Server 1000

Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007

NN43001-121 01.03 Standard

Release 5.0 30 April 2008

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