Sharp AR-M451N 7-28, Troubleshooting, To check the resolution of the saved file, touch

TROUBLESHOOTING

This section explains problems frequently encountered when using the document filing function. If you experience any difficulty, refer to the following table. For information on general machine problems, printer problems, fax problems, and network scanner problems, please see the troubleshooting sections of the appropriate manuals.

	Problem				Check	Cause and solution
A	saved file has				Was the file called up and then printed by	A file that is printed using the [PRINT AND
disappeared.					touching the [PRINT AND DELETE THE	DELETE THE DATA] key is automatically
					DATA] key?	deleted after being printed. To print a file
						without deleting it, use the [PRINT AND
						SAVE THE DATA] key.
A	file	cannot		be	Is the file's attribute set to [PROTECT]?	A file cannot be deleted when its attribute is
deleted.						set to [PROTECT]. Change the attribute to
						[SHARING] and then delete the file.
A	file's		attribute		Is the file in the main or custom folder?	A file in the Quick File folder cannot be set to
cannot		be	set	to		[CONFIDENTIAL]. Move the file to a
[CONFIDENTIAL].						different folder or set it to [PROTECT].
A	file's		attribute		Is the file set to [CONFIDENTIAL]?	A file cannot be simultaneously set to
cannot be changed						[CONFIDENTIAL] and [PROTECT]. If set to
to [PROTECT].						[CONFIDENTIAL],	use	[PROPERTY
						CHANGE] (page 7-18) to change the
						attribute to [PROTECT].
A name in the Quick					Was the name programmed in the advanced	If the name was programmed in the
File folder is cut off.					transmission settings?	advanced transmission settings before the
						file was saved in the Quick File folder, that
						name will be used. However, if the name is
						longer than the maximum name length of the
						Quick File folder (30 characters), the excess
						characters will be discarded.
Resolution			settings		Was the file saved at low resolution?	A saved file cannot be transmitted at a
are not possible.						resolution higher than the resolution at
						which it was saved.
A file name cannot					Have you entered prohibited characters in	Certain characters (symbols) cannot be
be	programmed			or	the file name?	used in file names. See "ENTERING
changed.						CHARACTERS" (entering		numbers and
						symbols) on page 7-26.
A	custom		folder		Have you entered prohibited characters in	Certain characters (symbols) cannot be
name		cannot		be	the folder name?	used in folder names. See "ENTERING
programmed				or		CHARACTERS" (entering		numbers and
changed.						symbols) on page 7-26.
The printing speed					The file was saved using one of the following	When a file is saved using one of the
of a saved file is					resolution settings:	resolutions setting at left, the printing speed
slow.					● 200 x 200 dpi resolution.	will be slower than when other resolution
					● STANDARD (200 x 100 dpi) or FINE (200	settings are used.
					x 200 dpi)
Black		dots	appear		Was the file saved at other than the following	This problem can be alleviated by setting the
when a file that was					resolutions?	resolution to 600x600dpi when saving a file
saved		with		the	● 600 x 600 dpi	with scan save.
document			filing		● 600 x 600 dpi and HALF TONE	The problem can be further alleviated by
function is printed.					To check the resolution of the saved file, touch	selecting HALF TONE after setting the
					the [DETAIL] key in step 5 on page 7-16.	resolution to 600x600dpi, as light images
						will be printed lightly.

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