
TROUBLESHOOTING
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| The paper size and paper type have not | Be sure to set the paper size and paper type |
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| when using special size or special type papers. |
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| been set. |
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Paper |
| from | the |
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| (Page |
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bypass |
| tray | The number of sheets placed on the bypass | Do not place more than the maximum number of |
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misfeeds |
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| tray exceeds the maximum number. |
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| The bypass guide is not adjusted to the | Adjust the bypass guide to the size of the loaded |
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| size of the loaded paper. |
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| paper. |
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Printing |
| stops | If too many pages collect on the output |
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| tray, the tray full sensor activates and | Remove the paper from the output tray. |
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before |
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| stops printing. |
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finished |
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| You have run out of paper. |
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| Load paper. (Page |
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Smudges on printed | Does a message appear indicating the | Please contact the your dealer as soon as |
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sheets |
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| need for maintenance? |
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| possible. |
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The |
| displayed |
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| When loading paper, if you change the paper |
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| size from an inch size to an AB size, or from an |
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paper size or paper | The correct paper size or paper type is |
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AB size to an inch size, or change the paper |
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type does not match | not set in the paper tray settings of the |
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type, be sure to set the new paper type | as |
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the loaded | paper | custom settings. |
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| explained in "Setting the paper type and paper |
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size or paper type. |
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When printing on a |
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| When using a special size of paper, set the |
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special | size | of | The paper size setting is not set | correct paper size as explained in "Setting the |
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paper, |
| part | of | the | correctly in the paper tray settings of the | paper type and paper size" on page |
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printed | image | is | custom settings. |
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| paper size setting is not correct, part of the image |
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missing. |
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| may be cut off or the image may not print. |
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When printing on a |
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| When using a special size of paper, | set | the |
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special size of paper |
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| correct paper size as explained in "Setting the |
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using | the | bypass | The paper size is not set correctly in the |
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paper type and paper size" on page |
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tray, | part | of | the | special size settings for the bypass tray. |
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paper size setting is not correct, part of the image |
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printed | image | is |
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| may be cut off or the image may not print. |
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missing. |
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| Is | paper | other | than | SHARP- | Use |
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| recommended paper being used? |
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| Do not use curled or crimped paper. If you will |
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| not use the paper for a long time, remove the |
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| Paper curled or damp? |
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| paper from the tray and store it in the wrapper in |
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| a cool and dark location so that it will not absorb |
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| moisture. |
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| Is | the paper | curled | and | does | it | Paper may be curled when output depending on |
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| the paper type and quality. |
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| frequently | misfeed | in | the finisher | or |
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| In some cases turning the paper over in the tray |
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Paper |
| misfeeds | saddle stitch finisher? |
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| will reduce misfeeding due to curling. |
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frequently. |
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| Remove the paper |
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| from the | paper |
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| Multiple | sheets | of | paper | fed | tray or the bypass |
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| tray, fan the paper |
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| simultaneously? |
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| as shown | in | the |
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| illustration, | and |
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| then load it again. |
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| The | paper | in | the tray | is not | stacked | Make sure that the paper in the paper tray is |
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| stacked evenly. If the stack is not even, paper |
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| evenly. |
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| misfeeds will occur. |
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