FINISHER AND SADDLE STITCH FINISHER

Troubleshooting finisher/saddle stitch finisher problems

Check the list below before calling for service.

 

Problem

 

Check

Solution or cause

 

 

 

 

 

 

 

 

Stapling

position is

 

 

 

 

not

 

 

correct

Stapling position not set properly?

Check the stapling position setting. (See page

 

 

(including

saddle

3-4.)

 

 

 

 

 

stitch).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are any finisher/saddle stitch finisher

Close all covers. (See step 7 on page 3-7and

 

 

The

finisher/saddle

covers open?

step 7 on page 3-11.)

 

 

stitch

finisher

does

 

 

 

 

Message indicating need to remove paper

Remove all remaining paper from the stapler

 

 

not operate.

 

 

compiler. (For the stapler compiler, see "Part

 

 

 

 

from the stapler compiler displayed?

 

 

 

 

 

 

 

names" on page 3-2.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message to check the staple unit

Remove jammed staples. (See pages 3-9and

 

 

 

 

 

 

 

displayed?

3-10.)

 

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the staple cartridge. (See pages 3-7

 

 

 

 

 

 

Message to add staples displayed?

and 3-8.) Check that a staple cartridge has

 

Stapling

cannot be

 

been installed. (See pages 3-7and 3-8.)

 

 

 

 

 

 

 

Stapling cannot be performed on mixed paper

 

 

performed (including

Different sizes of paper mixed together?

 

 

sizes.

 

 

saddle stitch).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The quality and type of some papers may

 

 

 

 

 

 

 

 

cause bad curling that prevents stapling.

 

 

 

 

 

 

 

The paper is badly curled.

Take the paper out of the tray or bypass tray,

 

 

 

 

 

 

 

 

turn it around, and reload it so that the top and

 

 

 

 

 

 

 

 

bottom edges are reversed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Saddle stitch is not possible on heavy paper.

 

 

Saddle stitch cannot

The paper type of the selected paper tray

However, when cover insertion is selected,

 

 

be selected.

 

 

is set to heavy paper.

saddle stitch is possible on a single sheet of

 

 

 

 

 

 

 

 

heavy paper inserted for use as a cover.

 

 

 

 

 

 

 

 

 

 

The

punch

 

hole

The punch function is not set to the correct

Check the allowed hole punch positions. (See

 

 

positions

are

not

 

 

punch positions.

page 3-5.)

 

 

correct.*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message to check the punch module

Dispose of punch scraps. (See page 3-10.)

 

 

 

 

 

 

 

displayed?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mixed paper sizes.

Punching is not possible when different paper

 

 

 

 

 

 

 

sizes are mixed together.

 

 

 

 

 

 

 

 

 

 

Cannot be punched.*

 

 

 

 

 

The quality and type of some papers may

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cause bad curling that prevents punching.

 

 

 

 

 

 

 

The paper is badly curled.

Take the paper out of the tray or bypass tray,

 

 

 

 

 

 

 

 

turn it around, and reload it so that the top and

 

 

 

 

 

 

 

 

bottom edges are reversed.

 

 

 

 

 

 

 

* When a hole punch module is installed

 

 

 

3-13