5. Connect the powercable, and then turn ont heprojector.
6. Adjust the fan speed usingthe service menu.
7. If the previous steps don’t resolve the issue, put the projectorinto Standby mode, disconnect
thepower cable, and then contact your authorizedSMART reseller.
The “LampFailure” message appears
If the “LampFailure” messageappears, oneof thef ollowingiss ues is occurring:
lThelamp is overheating, likely due to blocked airv ents.
lThelamp has reachedthe end of its life.
lTheprojector has an internalproblem.
gTo resolvethe “Lamp Failure” error
1. Restart the projector(see Your projectors tops respondingon previous page).
2. If the lamp has more than2000 hours of use, it might be nearthe end of its life.
3. Replace yourlamp module as describedin R eplacingthe projector lampmodule on page 33.
4. If replacing the lampmodule doesn’t resolvet heis sue, put the projectorinto Standby mode,
disconnectthe power cable, and thenc ontact yourauthorized SMART reseller.
The projector Powerand Service lightsare off
If the projectorPower and Service lights are bothoff, oneof t hef ollowingiss ues is occurring:
lTherewas a power outageor a power surge.
lA circuit breakeror a safety s witch was tripped.
lTheprojector isn’t connected to the powersource.
lTheprojector has an internalproblem.
gTo resolvethe unlit projector Power and Service lights issue
1. Check the power source, andthen make sure that all cables are connected.
2. Confirm that the projectoris connectedto an active power outlet.
3. Make sure the pins onthe connectors aren’t brokenor bent.
4. Connect the powercable, and then turn ont heprojector.
5. If the previous steps don’t resolve the issue, disconnect the powercable and then contact your
authorizedSMART reseller.
CH A P T E R 6
Troubleshootingyour interactiveprojector
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