APPENDIX A Troubleshooting
Before Contacting Technical Support
3.If you forgot or lost the password:
■Set the ADSL Router to its default configuration by pressing the reset button on the back panel for 5 seconds or more. Then use the default user name “admin” and password “smcadmin” to access the management interface.
4.If all other recovery measure fail, and the ADSL Router is still not functioning properly, take any of these steps:
■
■
Reset the ADSL Router’s hardware using the web interface, or through a power reset.
Reset the ADSL Router to its default configuration by pressing the reset button on the back panel for 5 seconds or more. Then use the default user name “admin” and a null password to access the management interface.
