Manuals / Sony / Portable Media / MP3 Player

Sony NWZ-E473K, NWZ-E573, NWZ-E475, NWZ-E474K Table of contents for symptoms and possible causes

Models: NWZ-E575 NWZ-E573 NWZ-E574 NWZ-E474 NWZ-E473K NWZ-E473 NWZE474RED NWZ-E474K NWZ-E475

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WALKMAN Help guide

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			Top page > Troubleshooting > Possible Causes of Symptoms > Table of contents for symptoms
	Getting Started		and possible causes
	Getting Started

	How to Use the Software		Table of contents for symptoms and possible causes

	How to Use the Speaker



	Music		The following topics show possible causes and remedies for symptoms. See an appropriate topic
			according to your problem.
	“SensMe™ Channels”		according to your problem.
	“SensMe™ Channels”
			Operation
	“Music Unlimited”		Operation
	“Music Unlimited”		Display
			Display
	Videos/ Podcasts/ Photos		Power
			Connection to a computer
	FM Radio		Connection to a computer
	FM Radio		“SensMe™ Channels”
	Making/ Playing Voice		”Music Unlimited”
	Making/ Playing Voice		FM Radio
	Recordings		FM Radio
	Recordings		Recording
			Recording
	Noise Canceling		Podcast
			Other
	Timer		Other
	Timer		Messages
			Go to page top
	Games		Go to page top

	Settings
	Troubleshooting
	Important Information

	Specifications
	Contents list
			Copyright 2012 Sony Corporation

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Sony NWZ-E473K, NWZ-E573, NWZ-E475, NWZ-E474K, NWZ-E574, NWZ-E575 Table of contents for symptoms and possible causes

Contents

NWZ-E473/E474/E475/E473K/E474K/E573/E574/E575 Before Use Getting StartedOperation flow of Walkman Media Go How to Use the SoftwareWindows Explorer Drag-and-Drop Playing Music Using the Speaker How to Use the SpeakerParts and Controls of the Speaker Music SensMe Channels Playing songs using SensMe ChannelsSensMe Channels Option Menu Enjoying Music Unlimited Function Music Unlimited Videos/ Podcasts/ Photos FM Radio Option Menu FM Radio SettingsFM Radio Listening to FM Radio Playing Voice Recordings Recording SettingsMaking/ Playing Voice Recordings Making Voice Recordings Using the Noise Canceling Function Noise CancelingNoise Canceling Settings Using the Alarm/Sleep Timer TimerAlarm/Sleep Timer Settings Playing Games Games Common Settings Settings Language Settings Possible Causes of Symptoms TroubleshootingTo Deal with a Trouble Important Information Specifications Specifications Contents list Enjoying Music Unlimited Function Playing Music Viewing Photos Playing voice recordings Deleting recorded voice files Common Settings Cleaning Storing Data About Windows operating system About battery chargingBefore first use About model names mentioned in this Help guide Selecting a topic to display How to use this Help guide Printing out a Changing the font sizeSearching this Help guide Returning to a previous Go to page top Operation flow to transfer contents to your Walkman Copyright 2012 Sony Corporation To turn on your Walkman Turning your Walkman on and offTo turn off your Walkman About the battery indicator Charging the battery Go to page top Turn off your Walkman manually Extending the battery lifeSet for longer battery life Adjust data format and bit rate Language Messages and menus are displayed Selecting the display language Language Settings Details Setting the current time Set Date-Time Parts and controls Reset button Details To attach an earbud Installing the earbudsEarbud sizes inside color To detach an earbud NWZ-E473/E474/E475/E473K/E474K NWZ-E573/E574/E575 NWZ-E573/E574/E575 Compatible software Windows Media Player About the softwareBundled software Media Go Walkman Guide About the Home menu Voice Recording Details Settings DetailsPodcasts Details Go to song playback screen How to use the Home menu To return to the previous screen during operation To return to the Home menu during operation How to use the option menu Related Topics Icon Description List of screen iconsIcons of the information area Icons other than the information area Go to page top Importing music from CDs using Media Go Transferring contents using Media Go Related Topics Transferring contents using Windows Explorer Related Topics Parts and controls of the speaker NWZ-E473K/E474K only Adjuster removable Installation NWZ-E473K/E474K only Playing music using the speaker NWZ-E473K/E474K only Playing music Music To screen indication Do this Browsing and using the music screenMusic playback screen Operations on the music playback screen Song list screen Music list screenAlbum list screen Searching for songs Playing songs in a playlist Browsing cover art to select an album Album Scroll To cancel browsing Hint Deleting songs About the bookmark function Adding a song to a bookmark list Adding a song to the default bookmark listSelecting a bookmark list to add a song Changing the order of song in a bookmark list Removing a song from a bookmark list Removing songs from a bookmark listRemoving all songs from a bookmark list About the karaoke function Type Description Using the karaoke functionOperations while activating the karaoke mode Activating the karaoke function About the karaoke function Go to page top About language study Activating the language study for music Using the language study functionActivating the language study for audio podcast Repeat operations To set a specified section repeatedly A-B Repeat Adjusting the playback speed DPC Option items appearing on the music list screen Using the music option menuOption items appearing on the album list screen Option items appearing on the music playback screen Select Detailed Information Using the music settings menu What is SensMe Channels? List of channels Playing songs using SensMe ChannelsChannel Description Go to page top To stop analyzing Analyzing songs on your Walkman Option items appearing on the SensMe Channels screen Using the SensMe Channels option menu Channels Details About Music UnlimitedMy Library Details Listening to Channels About Channels option menu items Available operations on the Channels playback screenAbout Like/Dislike About Favorites channel Listening to songs in My Library About the Music Unlimited license When you reset your WalkmanExpiry date of your Walkman Watching videos Videos Operations on the video playback screen Browsing and using the video screen List of screen icons Go to page top Searching for videos Browsing scenes Scene Scroll To cancel the browsing Deleting a currently-playing video Deleting videosDeleting videos by selecting from a list Option items appearing on the video list screen Using the video option menuOption items appearing on the video playback screen Using the video settings menu What is a podcast? Playing podcast Podcasts Audio podcast playback screen Browsing and using the podcast screenOperations on the audio podcast playback screen Operations on the video podcast playback screen Video podcast playback screen Deleting a podcast Deleting podcastsDeleting the currently-playing episode Deleting an episode in the episode list Option items appearing on the podcast playback screen Using the podcast option menu Viewing photos Photos Operations on the photo display screen Browsing and using the photo screen Deleting a currently viewing photo Deleting photosDeleting photos by selecting from a list Option item appearing on the photo folder/photo list screen Using the photo option menuOption items appearing on the photo display screen How to Use the SoftwareUsing the photo settings menu Listening to FM radio FM Radio Operations on the FM Radio screen Browsing and using the FM radio screen Presetting broadcast stations automatically Auto Preset Presetting broadcast stations manually Save to Preset Deleting preset broadcast stations Delete from Preset Option items appearing on the FM radio screen Using the FM radio option menu Using the FM radio settings menu Making voice recordings 117 Playing voice recordings Deleting a folder Deleting recorded voice filesDeleting a currently-playing voice file Deleting voice files by selecting from a list Option items appearing on the Voice Recording screen Using the voice recording option menu Using the recording settings menu Waveform of the ambient noise original sound About Noise Canceling NWZ-E573/E574/E575 onlyAntiphase waveform against the noise Composite waveform. Two waveforms cancel each other out 123 Canceling NWZ-E573/E574/E575 only Playing back with the Noise Canceling function Noise Reducing ambient noise without playing back music Quiet Mode NWZ-E573/E574/E575 only E573/E574/E575 only Using the Noise Canceling settings menu NWZ Using the alarm timer Using the sleep timer Using the alarm/sleep timer settings menu Playing games Games How to play games How to play Puyo POP FeverHow to play Number Place Basic operations Button/switch Actions To read the operating instructions Exiting game mode Type icon Description Setting the play mode Play Mode Setting the playback range Playback Range Type Description Icon Setting the sound quality Clear Bass EqualizerSetting the sound quality Customizing sound quality Customizing the surround sound VPT Surround Listening with Dsee Sound Enhance Dsee Sound Enhance Listening with Clear Stereo Clear Stereo Adjusting the volume level Dynamic Normalizer Changing the default bookmark list Default Bookmark List Type Selecting the album display format Album Display FormatScreen Displaying lyrics Display Lyrics How to create LRC files Copyright notice SP Output Optimizer Optimizing the quality of the sound output from the speakers Setting the zoom function Zoom Settings Playing only video sound On-Hold Display Arranging the video list Order of Video List Setting the photo list display format Photo List Format Setting the reception Scan Sensitivity Setting monaural/stereo Mono/Auto Selecting a level of recording quality Bit Rate Settings Selecting NC environment Select NC Environment NWZ Timer Desired value Games Setting the alarm to on/off Alarm On/Off Setting the alarm time Alarm Time Setting the repeat setting Repeat Selecting the alarm song Selecting the alarm sound Alarm Sound Settings Setting the sleep timer Sleep Timer Settings WM-PORT Displaying your Walkman information Unit Information Limiting the volume Avls Volume Limit Turning off the beep sound Beep Settings Setting the time for blanking the screen Screen Off Timer Adjusting the brightness of the screen Brightness To set a desired photo as the wallpaper Setting up wallpaper Wallpaper Settings 165 Setting the date format Date Display Format Setting the time format Time Display Format Limiting the charge amount Battery Care Returning to the factory settings Reset All Settings Formatting memory Format Using USB connection mode USB Connection Mode 172 What can I do to solve a problem? Customer support Web site Table of contents for symptoms and possible causes There is no sound OperationData cannot be played Noise is generated Transferred data is not displayed in its list Your Walkman does not respond to any button operations There is insufficient volumePlayback does not stop Thumbnails such as cover art are not displayed Power of your Walkman turned off, and then on againPlayback has stopped suddenly Lyrics are not displayed Screen darkens while displaying a photo Appears for a title or song lyricsUnknown is displayed for an album or artist name, etc Garbled characters are displayed Battery life is short PowerYour Walkman cannot charge the battery Charging completes very quickly Your Walkman turns off automatically Connection to a computer Cannot install the software Http//support.microsoft.com Folders cannot be renamed or deleted Transfer takes too long timeOnly a small amount of data can be transferred to Walkman Cannot return a song on your Walkman to the computer Channels SensMe ChannelsYou cannot find your desired channel Morning always displayed for the time-based channel An alert message appears and states the license has expired Music Unlimited FM broadcasts are affected by interference FM RadioFM broadcasts are unclear Reception is weak and sound quality is poor Cannot record RecordingRecorded files cannot be deleted Cannot play back an episode Other There is no beep sound when your Walkman is operatedDate and time have been reset Alarm does not go off Cannot adjust the playback speed Alarm is delayedSleep timer does not work Sleep timer is delayed Messages Check the volume level If you have any questions about this product Important product informationDeclaration of Conformity For users in Canada Listening for a Lifetime To Establish a Safe Level 198 Top page Important Information Precautions Warning Top page Important Information Precautions Caution 201 About sample data *1 Top page Important Information Precautions Notice for users Preventing hearing damage Road safetyCaring for others Software Top page Important Information Cleaning Notes on cleaning Storing data Updating the firmware of your Walkman License and trademark notice 209 210 License Issues Information on software applicable to GNU GPL/LGPL Important information on softwarePackage List Preamble Version 2.1, February 214 215 Page 217 No Warranty Version 2, June How to Apply These Terms to Your New Libraries 220 Page 222 How to Apply These Terms to Your New Programs 224 Video including podcasts *1 SpecificationsSupported file format Music including podcasts *1 Maximum recordable time of videos Approx Output headphonesNoise Canceling function NWZ-E573/E574/E575 only Maximum recordable number of songs and time Approx Total Noise Suppression Ratio *1 NWZ-E573/E574/E575 only Operating temperaturePower source Battery life continuous playback Setting Basic setting of battery life Measurement Your Walkman settings which affect battery lifeDimensions w/h/d, projecting parts not included FM radio Noise Canceling Function is off Function is on Mass Dimensions w/h/dPower requirements Power Source Dimensions w/h/d, upright position Contents System requirements