Manuals / Sony / Portable Media / MP3 Player

Sony NWZ-E474K, NWZ-E573, NWZ-E475, NWZ-E473K, NWZ-E574, NWZ-E575 Customer support Web site

Models: NWZ-E575 NWZ-E573 NWZ-E574 NWZ-E474 NWZ-E473K NWZ-E473 NWZE474RED NWZ-E474K NWZ-E475

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WALKMAN Help guide

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			Top page > Troubleshooting > To Deal with a Trouble > Customer support Web site
	Getting Started
			Customer support Web site
	How to Use the Software		Customer support Web site


	How to Use the Speaker		If you have any questions or issues with this product, or would like information on compatible


	Music		items with this product, visit the following Web sites.

	“SensMe™ Channels”		For customers in the USA:
			For customers in the USA:
	“Music Unlimited”		http://www.sony.com/walkmansupport
	“Music Unlimited”
			For customers in Canada:
	Videos/ Podcasts/ Photos		For customers in Canada:
			http://esupport.sony.com/ca/
	FM Radio		http://esupport.sony.com/ca/
	FM Radio
			For customers in Europe:
	Making/ Playing Voice		For customers in Europe:
	Making/ Playing Voice		http://support.sony-europe.com/DNA
	Recordings		http://support.sony-europe.com/DNA
	Recordings
			For customers in Latin America:
	Noise Canceling		For customers in Latin America:
			http://www.sony-latin.com/index.crp
	Timer		http://www.sony-latin.com/index.crp
	Timer
			For customers in other countries/regions:
	Games		For customers in other countries/regions:
	Games		http://www.sony-asia.com/support
			http://www.sony-asia.com/support
	Settings		For customers who purchased the overseas models:
	Troubleshooting		For customers who purchased the overseas models:
	Troubleshooting		http://www.sony.co.jp/overseas/support/
	Important Information		Go to page top

	Specifications
	Contents list
			Copyright 2012 Sony Corporation

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Sony NWZ-E474K, NWZ-E573, NWZ-E475, NWZ-E473K, NWZ-E574, NWZ-E575, NWZE474RED specifications Customer support Web site

Contents

NWZ-E473/E474/E475/E473K/E474K/E573/E574/E575 Getting Started Before UseOperation flow of Walkman How to Use the Software Media GoWindows Explorer Drag-and-Drop How to Use the Speaker Playing Music Using the SpeakerParts and Controls of the Speaker Music Playing songs using SensMe Channels SensMe ChannelsSensMe Channels Option Menu Music Unlimited Enjoying Music Unlimited FunctionVideos/ Podcasts/ Photos Listening to FM Radio FM Radio SettingsFM Radio FM Radio Option MenuMaking Voice Recordings Recording SettingsMaking/ Playing Voice Recordings Playing Voice RecordingsNoise Canceling Using the Noise Canceling FunctionNoise Canceling Settings Timer Using the Alarm/Sleep TimerAlarm/Sleep Timer Settings Games Playing GamesSettings Common SettingsLanguage Settings Troubleshooting Possible Causes of SymptomsTo Deal with a Trouble Important Information Specifications SpecificationsContents list Playing Music Enjoying Music Unlimited FunctionViewing Photos Playing voice recordings Deleting recorded voice files Common Settings Cleaning Storing Data About model names mentioned in this Help guide About battery chargingBefore first use About Windows operating systemHow to use this Help guide Selecting a topic to displayReturning to a previous Changing the font sizeSearching this Help guide Printing out aGo to page top Operation flow to transfer contents to your Walkman Copyright 2012 Sony Corporation Turning your Walkman on and off To turn on your WalkmanTo turn off your Walkman Charging the battery About the battery indicatorGo to page top Adjust data format and bit rate Extending the battery lifeSet for longer battery life Turn off your Walkman manuallySelecting the display language Language Settings Language Messages and menus are displayedSetting the current time Set Date-Time DetailsParts and controls Reset button Details NWZ-E473/E474/E475/E473K/E474K NWZ-E573/E574/E575 Installing the earbudsEarbud sizes inside color To detach an earbud To attach an earbudNWZ-E573/E574/E575 Walkman Guide About the softwareBundled software Media Go Compatible software Windows Media PlayerAbout the Home menu Go to song playback screen Settings DetailsPodcasts Details Voice Recording DetailsHow to use the Home menu To return to the Home menu during operation To return to the previous screen during operationHow to use the option menu Related Topics Icons other than the information area List of screen iconsIcons of the information area Icon DescriptionGo to page top Importing music from CDs using Media Go Transferring contents using Media Go Related Topics Transferring contents using Windows Explorer Related Topics Adjuster removable Parts and controls of the speaker NWZ-E473K/E474K onlyInstallation NWZ-E473K/E474K only Playing music using the speaker NWZ-E473K/E474K only Playing music Music Operations on the music playback screen Browsing and using the music screenMusic playback screen To screen indication Do thisMusic list screen Song list screenAlbum list screen Searching for songs Playing songs in a playlist To cancel browsing Browsing cover art to select an album Album ScrollDeleting songs HintAbout the bookmark function Adding a song to the default bookmark list Adding a song to a bookmark listSelecting a bookmark list to add a song Changing the order of song in a bookmark list Removing songs from a bookmark list Removing a song from a bookmark listRemoving all songs from a bookmark list About the karaoke function Activating the karaoke function Using the karaoke functionOperations while activating the karaoke mode Type DescriptionAbout the karaoke function Go to page top About language study Using the language study function Activating the language study for musicActivating the language study for audio podcast To set a specified section repeatedly A-B Repeat Repeat operationsAdjusting the playback speed DPC Option items appearing on the music playback screen Using the music option menuOption items appearing on the album list screen Option items appearing on the music list screenSelect Detailed Information Using the music settings menu What is SensMe Channels? Playing songs using SensMe Channels List of channelsChannel Description Go to page top Analyzing songs on your Walkman To stop analyzingUsing the SensMe Channels option menu Option items appearing on the SensMe Channels screenAbout Music Unlimited Channels DetailsMy Library Details Listening to Channels Available operations on the Channels playback screen About Channels option menu itemsAbout Like/Dislike About Favorites channel Listening to songs in My Library When you reset your Walkman About the Music Unlimited licenseExpiry date of your Walkman Watching videos Videos Browsing and using the video screen Operations on the video playback screenList of screen icons Go to page top Searching for videos To cancel the browsing Browsing scenes Scene ScrollDeleting videos Deleting a currently-playing videoDeleting videos by selecting from a list Using the video option menu Option items appearing on the video list screenOption items appearing on the video playback screen Using the video settings menu What is a podcast? Playing podcast Podcasts Browsing and using the podcast screen Audio podcast playback screenOperations on the audio podcast playback screen Video podcast playback screen Operations on the video podcast playback screenDeleting an episode in the episode list Deleting podcastsDeleting the currently-playing episode Deleting a podcastUsing the podcast option menu Option items appearing on the podcast playback screenViewing photos Photos Browsing and using the photo screen Operations on the photo display screenDeleting photos Deleting a currently viewing photoDeleting photos by selecting from a list Using the photo option menu Option item appearing on the photo folder/photo list screenOption items appearing on the photo display screen How to Use the SoftwareUsing the photo settings menu Listening to FM radio FM Radio Browsing and using the FM radio screen Operations on the FM Radio screenPresetting broadcast stations automatically Auto Preset Presetting broadcast stations manually Save to Preset Deleting preset broadcast stations Delete from Preset Using the FM radio option menu Option items appearing on the FM radio screenUsing the FM radio settings menu Making voice recordings 117 Playing voice recordings Deleting voice files by selecting from a list Deleting recorded voice filesDeleting a currently-playing voice file Deleting a folderUsing the voice recording option menu Option items appearing on the Voice Recording screenUsing the recording settings menu Composite waveform. Two waveforms cancel each other out About Noise Canceling NWZ-E573/E574/E575 onlyAntiphase waveform against the noise Waveform of the ambient noise original sound123 Playing back with the Noise Canceling function Noise Canceling NWZ-E573/E574/E575 onlyMode NWZ-E573/E574/E575 only Reducing ambient noise without playing back music QuietUsing the Noise Canceling settings menu NWZ E573/E574/E575 onlyUsing the alarm timer Using the sleep timer Using the alarm/sleep timer settings menu Basic operations Button/switch Actions How to play games How to play Puyo POP FeverHow to play Number Place Playing games GamesExiting game mode To read the operating instructionsSetting the play mode Play Mode Type icon DescriptionSetting the playback range Playback Range Customizing sound quality Setting the sound quality Clear Bass EqualizerSetting the sound quality Type Description IconCustomizing the surround sound VPT Surround Listening with Dsee Sound Enhance Dsee Sound Enhance Listening with Clear Stereo Clear Stereo Adjusting the volume level Dynamic Normalizer Changing the default bookmark list Default Bookmark List Selecting the album display format Album Display Format TypeScreen Displaying lyrics Display Lyrics How to create LRC files Copyright notice Optimizing the quality of the sound output from the speakers SP Output OptimizerSetting the zoom function Zoom Settings Playing only video sound On-Hold Display Arranging the video list Order of Video List Setting the photo list display format Photo List Format Setting the reception Scan Sensitivity Setting monaural/stereo Mono/Auto Selecting a level of recording quality Bit Rate Settings Selecting NC environment Select NC Environment NWZ Timer Desired value Games Setting the alarm to on/off Alarm On/Off Setting the alarm time Alarm Time Setting the repeat setting Repeat Selecting the alarm sound Alarm Sound Settings Selecting the alarm songSetting the sleep timer Sleep Timer Settings Displaying your Walkman information Unit Information WM-PORTLimiting the volume Avls Volume Limit Turning off the beep sound Beep Settings Setting the time for blanking the screen Screen Off Timer Adjusting the brightness of the screen Brightness Setting up wallpaper Wallpaper Settings To set a desired photo as the wallpaper165 Setting the date format Date Display Format Setting the time format Time Display Format Limiting the charge amount Battery Care Returning to the factory settings Reset All Settings Formatting memory Format Using USB connection mode USB Connection Mode 172 What can I do to solve a problem? Customer support Web site Table of contents for symptoms and possible causes Operation There is no soundData cannot be played Transferred data is not displayed in its list Noise is generatedThere is insufficient volume Your Walkman does not respond to any button operationsPlayback does not stop Lyrics are not displayed Power of your Walkman turned off, and then on againPlayback has stopped suddenly Thumbnails such as cover art are not displayedGarbled characters are displayed Appears for a title or song lyricsUnknown is displayed for an album or artist name, etc Screen darkens while displaying a photoPower Battery life is shortYour Walkman cannot charge the battery Your Walkman turns off automatically Charging completes very quicklyCannot install the software Connection to a computerHttp//support.microsoft.com Cannot return a song on your Walkman to the computer Transfer takes too long timeOnly a small amount of data can be transferred to Walkman Folders cannot be renamed or deletedMorning always displayed for the time-based channel SensMe ChannelsYou cannot find your desired channel ChannelsMusic Unlimited An alert message appears and states the license has expiredReception is weak and sound quality is poor FM RadioFM broadcasts are unclear FM broadcasts are affected by interferenceRecording Cannot recordRecorded files cannot be deleted Cannot play back an episode Alarm does not go off There is no beep sound when your Walkman is operatedDate and time have been reset OtherSleep timer is delayed Alarm is delayedSleep timer does not work Cannot adjust the playback speedMessages Check the volume level Important product information If you have any questions about this productDeclaration of Conformity For users in Canada Listening for a Lifetime To Establish a Safe Level 198 Top page Important Information Precautions Warning Top page Important Information Precautions Caution 201 Top page Important Information Precautions Notice for users About sample data *1Road safety Preventing hearing damageCaring for others Software Top page Important Information Cleaning Notes on cleaning Storing data Updating the firmware of your Walkman License and trademark notice 209 210 License Issues Important information on software Information on software applicable to GNU GPL/LGPLPackage List Version 2.1, February Preamble214 215 Page 217 No Warranty How to Apply These Terms to Your New Libraries Version 2, June220 Page 222 How to Apply These Terms to Your New Programs 224 Music including podcasts *1 SpecificationsSupported file format Video including podcasts *1Maximum recordable number of songs and time Approx Output headphonesNoise Canceling function NWZ-E573/E574/E575 only Maximum recordable time of videos ApproxBattery life continuous playback Operating temperaturePower source Total Noise Suppression Ratio *1 NWZ-E573/E574/E575 onlyFM radio Noise Canceling Function is off Function is on Your Walkman settings which affect battery lifeDimensions w/h/d, projecting parts not included Setting Basic setting of battery life MeasurementDimensions w/h/d, upright position Dimensions w/h/dPower requirements Power Source MassContents System requirements