Sony NWZ-E574, NWZ-E573 Transferred data is not displayed in its list, Noise is generated

Transferred data is not displayed in its list.

Videos and photos in unsupported format may not be recognized by your Walkman and may not appear in a list [Details].

If you rename a video file that is transferred from a computer to your Walkman, or move it to another folder, it may not be recognized by the Walkman and may not appear in a video list.

Data was placed in the wrong location by drag-and-drop.

Place the data in the correct place by drag-and-drop [Details].

The built-in flash memory of your Walkman was formatted using Windows Explorer. Format the built-in flash memory on your Walkman [Details].

The USB cable (supplied) was disconnected from your Walkman while data was being transferred.

Transfer usable files back to your computer and format the built-in flash memory on your Walkman [Details].

When [All Songs] or [Album] is selected, all the songs will appear, but some songs do not appear when [Folder] is selected.

The audio files are not in folders under the [MUSIC] folder.

Place them in folders under the [MUSIC] folder by drag-and-drop.

Songs are played back within a limited playback range only, such as within one album.

[Playback Range] [Details] is set to [Selected Range]. Change the playback range setting.

Noise is generated.

Noise Canceling is set in a quiet place. (NWZ-E573/E574/E575 only)

Noise tends to be more noticeable in a quiet place or depending on the noise type. Release Noise Canceling [Details]. Furthermore, the supplied headphones are designed for fairly high sensitivity to maximize the effectiveness of Noise Canceling in noisy places such as outside or in a train. For this, you may hear white noise in a quiet place even if you release Noise Canceling.

A device emitting radio signals, such as a mobile phone, is being used near your Walkman. When using devices such as mobile phones, keep them away from your Walkman.

Music data imported from CDs, etc., is damaged.

Delete the data, then import and transfer it again. When importing data to your computer, close any other applications to avoid data damage.

Transferred files are not in a playable format.

For information on the playable formats, see [Details]. Some files may not be played back, depending on certain file specifications.

The headphone plug is dirty.

Clean the headphone plug with a soft dry cloth.

Noise Canceling function is not effective when using the supplied headphones. (NWZ-E573/E574/E575 only)

The Noise Canceling function is disabled.

Set [Noise Canceling: On/Off] to [On] [Details].

You are using headphones other than the supplied ones.

Use the supplied headphones.

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