6Troubleshooting

Type of service (cont'd.)

How to access (cont'd.)

Details (cont'd.)

 

 

 

Online services

 

 

World Wide Web

www.tek.com/Color_Printers/

 

Technical Support

www.tek.com/Color_Printers/support/colcare.html

 

Tektronix Bulletin Board

(503) 685-4504

24 hours per day,

Service (BBS)

 

7 days per week

Anonymous FTP server

ftp.tek.com/Color_Printers

 

 

 

 

HAL automated fax system

(503) 682-7450

24 hours per day,

 

direct outside U. S., Canada

7 days per week

 

1-800-835-6100

 

 

toll-free for U. S., Canada

 

 

 

 

EuroHAL automated fax system

Refer to “Using the automated fax systems” on page 6-3

24 hours per day,

 

in this manual.

7 days per week

 

 

 

OzHAL automated fax system

02 9878 0332 or 1-800-650-633 toll-free

24 hours per day,

(Australia)

 

7 days per week

 

 

 

Email update notices

www.tek.com/Color_Printers/support/subscribe.html

 

(see below)

 

 

 

 

 

Receiving email update notices

Using the World Wide Web, you can register to receive email notiÞcation of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free service, simply follow these steps:

1.Point your browser to the Tektronix web site: http://www.tek.com/Color_Printers/support/subscribe.html

2.Enter your email address and select your model of Phaser color printer from the pull-down list.

3.Click the subscribe button.

6-2

Phaser 380 Color Printer

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Tektronix PHASER 380 manual Receiving email update notices, Type of service contd How to access contd Details contd