Tektronix PHASER 380 manual JamRemove Upper

6Troubleshooting

Front panel messages (cont'd.)

Message	Explanation/Action
Jam:Remove Upper	There is a paper jam at the upper media tray as
Tray	opposed to the lower paper tray. Remove the upper
	media tray and the jammed media.
Jam:Remove Media	■ You may need to clean the paper-pick or paper-feed
Tray	rollers. Refer to “Cleaning for upper tray jams:
	media pick roller” on page 5-20 and “Cleaning for
	jams and ink smears: media-feed rollers” on
	page 5-28.
	■ Remove all media present in the tray when running
	an automatic pick-roller cleaning operation.
	■ Do not remove the media tray during a print job.
Jam:Remove Lower	There is a paper jam at the lower paper tray as
Tray	opposed to the upper media tray. Remove the lower
	paper tray and the jammed paper.
	■ You may need to clean the paper-pick or paper-feed
	rollers. Refer to “Cleaning for lower tray jams: paper
	pick roller” on page 5-34 and “Cleaning for lower
	tray jams: paper-feed rollers” on page 5-39.
	■ Remove all media present in the tray when running
	an automatic pick-roller cleaning operation.
	■ Do not remove the paper tray during a print job.
Jam:Retry Manual	Remove the media from the manual-feed slot and
Feed	re-insert it.
Load xx Media	The printer is attempting to clean an image off of the
	printer drum but requires a larger sheet of paper to do
	so. Load the tray with several sheets of paper; the
	correct size is indicated by xx.
Manual Feed Paper	The printer requires a sheet of paper for cleaning but
	the media tray contains transparency. Feed a sheet
	of paper into the manual-feed slot.
Tray (B) Low	The Tray (B) Low message appears when the
	maintenance tray is nearly empty. Open the front
	cover, remove the maintenance tray, and replace it
	with a new one.
Unlock Transit	Unlock the transit restraint on the right side of the
Restraint	printer before sending print jobs.
Upper Media Tray	Add paper or transparencies to the standard media
Empty	tray.

6-6 Phaser 380 Color Printer