Tektronix PHASER 380 If your file doesn’t print, General things to check for, Macintosh users

Troubleshooting 6

If your file doesn’t print

If you've conÞgured a supported driver for your printer but your printer isn't printing, try the following suggestions. If these suggestions fail to solve the problem, use the Tektronix PostScript Level 2 error handler utility to determine what is wrong. Refer to ÒUsing a PostScript error handlerÓ on page 6-27 for information on using the error handler.

General things to check for

Macintosh users

■Open the Chooser and select a supported driver, such as the LaserWriter 8.x, and your printer.

■If the driver isnÕt installed or properly set up with your printer, refer to ÒMacintosh softwareÓ on page 2-46 for instructions.

■Try turning off Background Printing.

■Close the Chooser and try printing again.

■If you are having trouble printing from the Finder in System 7.1, for example if the driverÕs dialog boxes are not opening, it may be because the Finder doesnÕt have enough allocated memory. Reinstall a supported driver to automatically allocate enough memory for printing from the Finder.

■For PCI-based PowerMacs, you should be using the latest version of Open Transport, available from Apple Computer.

User Manual 6-21