Tektronix PHASER 380 manual Cleaning for jams and ink smears media-feed rollers

5Caring for Your Printer

Cleaning for jams and ink smears: media-feed rollers

Approximate time to complete: 5 minutes

If you have already performed the ÒCleaning for ink smears: internal paper pathÓ cleaning procedure but ink smear problems persist, clean the upper and lower paper feed rollers.You should clean the upper and lower media feed rollers if any of the following conditions exist:

■Media is consistently jamming behind the front cover or at the manual-feed slot.

■Ink smear problems persist after you have performed the ÒCleaning for ink smears: internal paper pathÓ procedure.

The media feed rollers carry the print media from the media tray and manual-feed slot through the printer. Occasionally, stray ink particles become attached to the paper feed rollers creating slick or contaminated surfaces. When media feed problems or ink smears appear on prints, you can generally correct the problem by scrubbing the media feed rollers using an alcohol-soaked cleaning card. Refer to ÒUsing isopropyl alcoholÓ on page 5-15 for more information.

Sample ink smear: media feed rollers

9662-38

5-28Phaser 380 Color Printer