Tektronix PHASER 380 manual Front panel messages, Message Explanation/Action

6Troubleshooting

Front panel messages

The front panel displays messages indicating the condition of the printer. Some messages, such as Standby and Warming Up, simply provide status information. These messages do not require user action. Error messages, such as Jam:Open Front Cover, require you to perform some action such as remove a paper jam. Use the information in the following table to determine an appropriate action for each type of message.

You can learn more detailed information regarding the problem by checking the associated seven-digit error code that is stored in the printerÕs Service Support/Fault History front panel menu. Refer to the Phaser 380 printerÕs web page for more information:

http://www.tek.com/Color_Printers/userdoc/introduction.html

The printer may display a numeric error code when it detects certain types of problems. If you see a numeric error code, Þrst write down the number. Try turning off the printerÕs power and wait at least 15 seconds before turning the power on again. If that does not solve the problem, call your local Tektronix ofÞce for assistance or call Tektronix Service in the U.S. and Canada at 1-800-835-6100.

Front panel messages

Message	Explanation/Action
Check Print	The printer is waiting for confirmation of the print job
	from the front panel.
Empty Waste	The waste liner (A) in the printer’s maintenance
Liner (A)	tray (B) is full. Open the front cover, remove the
	maintenance tray and empty the blue waste liner.
Incorrect Media Size	The paper fed into the printer was shorter than that
	specified.
	■ Use an approved media size.
	■ Feed the narrow edge of the paper first into the
	manual-feed slot.
Ink Low/Out of Ink	The Ink Low message appears when ink level drops
	to one-half stick. Open the top cover and add the
	appropriate color of ColorStix solid ink stick.

6-4 Phaser 380 Color Printer