Mode COM19600,N,8,1,P for serial port COM1

Symptom	Solution

The printer processes an	■ PC users: If you are using the serial or parallel port,
image but does not ﬁnish	use the MODE command to set the PC’s
printing (the printer times	communication parameters. For example:
out).	MODE LPT1:,,P (for parallel port LPT1)
	MODE LPT1:,,P (for parallel port LPT1)
	MODE COM1:9600,N,8,1,P (for serial port COM1)
	■ Windows users: Double-click on the Control Panel.
	Double-click the Printers icon. Choose your Tektronix
	printer. Click the Connect button. Change the
	Transmission Retry to 850 .
	■ Parallel port printing: If you get a timeout from the
	Connect dialog box, change the Ports selection from
	LPTX to LPTX.DOS. (Some Windows installations
	may say LPTX.OS2; X is either 1, 2 or 3.)
	■ Load the error handler from the front panel and resend
	the print job. Refer to “Using a PostScript error
	handler” on page 6-27 for more information.

The ﬁle does not print or	Make sure that you have the printer set up to receive the

	it prints unexpected data.	appropriate language (PostScript, HP-GL, or PCL5) for
		that ﬁle. Refer to “Check the printer’s language mode” on
		page 6-25 for more information.

	The area of paper that	See “Margins and image area” on page 3-33 for more
	the printer prints on is	details. To maximize the image area, you may have to
	smaller than the media	adjust the margins in your application software.
	size.

	First print has smaller	Printer is unable to determine media size loaded and is
	than expected image.	defaulting to a small image size. During ﬁrst print, printer
	Print appears to be	measures paper size and scales image to correctly ﬁt
	reduced to ﬁt	paper on subsequent print jobs.
	Executive-size media.	■ Be sure the correct media size is speciﬁed within the
	Images on consecutive	■ Be sure the correct media size is speciﬁed within the
	Images on consecutive	printer driver.
	prints are correctly sized.	printer driver.
	prints are correctly sized.	■ Move the paper guides inside the media tray or at the
		■ Move the paper guides inside the media tray or at the
		manual feed slot and ensure the guides lock into
		position.
		■ If your application uses additional printer description
		ﬁles, be sure these are selected from within the
		application and the correct media size is speciﬁed
		within the printer driver.

User Manual

6-13

Tektronix PHASER 380 manual Mode COM19600,N,8,1,P for serial port COM1, Transmission Retry to