5Caring for Your Printer

Cleaning for upper tray jams: media pick roller

Approximate time to complete: 5 minutes

If you are experiencing media feeding problems including mispicks and multiple picks at the upper media tray, you can generally correct the problem by cleaning the media-pick roller with isopropyl alcohol. Refer to ÒUsing isopropyl alcoholÓ on page 5-15 for more information.

The printer guides you through the necessary steps to perform automatic cleaning procedures. You will need the pick roller cleaning tray included in the cleaning kit when you run the Clean: Media Tray Jams routine from the printerÕs front panel. You can also clean the media pick roller manually using an alcohol-soaked cloth; refer ÒCleaning the upper pick roller manuallyÓ on page 5-24.

1.When the printer is on and the Ready message or the printerÕs name appears, press the Clean button. The printer displays the Þrst selection in the menu:

Clean:Light Stripes

<---- Clean Test

2.Press the left arrow(<---)button until the following message appears:

Clean:Media Tray Jams

<---- Clean Test

For printers equipped with a Lower Paper Tray Assembly, the following message appears:

Clean:Jam At Upper Tray

<---- Clean Test

5-20Phaser 380 Color Printer

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Tektronix PHASER 380 manual Cleaning for upper tray jams media pick roller, Approximate time to complete 5 minutes