Runtime error messages, Printer not found | Toshiba GA-1120 manual

AA-7 Troubleshooting

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and alerts to load media, see the Job Management Guide. These messages are reported by the job management tools.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Printer not found

Most failures to ﬁnd a printer on the network are due to conﬂicting or missing name or address settings for the GA-1120. You must enter names in speciﬁc places. The required names are:

•TCP/IP host name (also known as the DNS name), which is deﬁned by your organization.

Enter the host name as the Server Name in GA-1120 Setup.

•Remote printer (internal machine) name. Use one of the following:

print hold

NOTE: If you change the DNS name (also known as the TCP/IP host name) of the GA-1120, you must reconﬁgure one of the Fiery utilities on each workstation.

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Toshiba GA-1120 manual Runtime error messages, Printer not found, AA-7 Troubleshooting

Contents

Toshiba GA-1120 About the Documentation Part Number Avis de Conformation Classe a de l’Industrie Canada Conﬁdentiality Page Contents GA-1120 Setup from the Control Panel GA-1120 Control Panel Viii ContentsLevels of access and control About Setup Network Setup Ix Contents Administrative functions in the Setup menuAccessing Setup General Setup options Troubleshooting the GA-1120 Appendix a Troubleshooting About this manual Introduction Xii Introduction 11-1 GA-1120 on the network GA-1120 on the network Stages of installation on the network GA-1120 Setup Summary of GA-1120 network installation Quick path to installation Mac OS environment with AppleTalk Key to setup Windows computers in a Novell environment User Software Installation Guide Windows NT 4.0 client Windows NT 4.0/2000 Server environment Windows computers using Windows printing Unix workstations and Windows computers on a TCP/IP network Ethernet connection Connecting network cable to the GA-1120Back view of the GA-1120 Illustration TBD GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Setting up Network Servers For more information, see Setting up Network ServersTips for experts-Windows NT 4.0/2000/XP with TCP/IP 22-3 GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Adding the GA-1120 to the TCP/IP network Perform GA-1120 Setup to support TCP/IP printing Conﬁguring clients of a Windows NT 4.0/2000 server Installing the GA-1120 as a shared printer When prompted, click Yes to have Windows set up the printer 22-7 GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Conﬁguring Windows computers without a Windows NT 4.0 server GA-1120 on a NetWare 3.x, 4.x or 5.x network 22-9 GA-1120 on a NetWare 4.x or 5.x network Tips for experts-IPX networksOverview of IPX printing to the GA-1120 Conﬁguring a NetWare 4.x server for printing 22-11 GA-1120 on a NetWare 4.x or 5.x network Conﬁguring an NDS connection AbbreviationsConﬁguring a bindery connection Setting the NetWare 4.x bindery context Setting up an NDS connection 22-13 GA-1120 on a NetWare 4.x or 5.x network Setting up a NetWare print queue for binderySetting up NetWare Windows clients for printing Tips for experts-NetWare 5.x networks GA-1120 on a NetWare 5.x network with Ndps 22-15 GA-1120 on a NetWare 5.x network with Ndps Setting up the GA-1120 printer driverConﬁguring a NetWare 5.x server for printing Before you begin List of Printer Agents appears Setting up the GA-1120 on a NetWare 5.x network This name must be either print or hold GA-1120 on a network with Unix workstationsTips for experts-UNIX workstations For details, see the next section Setting up the GA-1120 on TCP/IP networksImportant note about the remote printer name Following information applies especially to the GA-1120 Server should respond with a message such as To access GA-1120 Setup, seePublish the Print queue and/or Hold queue Managing print jobs GA-1120 print connections Levels of access and control Print queue Direct connection Preparing for GA-1120 SetupHold queue Operator privileges PasswordsAdministrator privileges Guest privileges no password WebSpooler WebToolsStatus WebScan WebDownloader WebSetupInstaller WebLink Control level scenarios An administrator but no operatorAn administrator and an operator An administrator and an operator no WebTool access Use these settings Setup Network server setup requirements About Setup Turn on the copier and then the GA-1120 Network should already be installed and operationalProceed to GA-1120 Setup, described in Chapter Ensuring the copier connectionPage 44-1 GA-1120 Setup from the Control Panel GA-1120 Setup from the Control Panel GA-1120 Control Panel Safety warningsPerforming Setup from the Control Panel GA-1120 Control Panel Buttons Activity light Screens are Display windowScreens Version-The system software version running on the GA-1120 Command to select that command. For more information, seeWhen a remote utility is running Example, 756MB Functions menu Options are available from the submenu that appears Has been set, you must enter it to access Clear ServerEnter the Setup menu and change Setup option settings ﬁnished making copies or printing other jobs About the Control Panel Setup interface Accessing Setup options Information entry options Types of Setup screensThere are two types of Setup options 44-9 GA-1120 Control Panel System Time Server Setup optionsServer Name System Date Jobs Saved in Printed Queue Enable Printed Queue Yes/No Yes Save Changes Yes/No Yes Network Setup options Following table 44-13 Network Setup optionsUse this Protocol Setup Use this Service Setup Conﬁrm that the network cable is connected to the GA-1120 Options are described in detail in the following pages AppleTalk Setup Port Setup optionsProtocol Setup options Ethernet Setup Performing Setup from the Control Panel AppleTalk Zone TCP/IP Setup options Select protocol TCP/IP Setup with EthernetEnable Auto IP Config Yes/No Yes TCP/IP Ethernet Yes/No Yes Subnet Mask IP Address This frame type is IPX/SPX Setup optionsWith this protocol Clear Frame Types Enable LPD Yes/No Yes Service Setup optionsLPD Setup options PServer Setup options Select NDS Tree NDS SetupEnable NDS Yes/No No Navigate to the User Login object Find queues Entire NDS Tree/Specif. Subtree Entire NDS Tree Performing Setup from the Control Panel Enter PasswordSubtree to restrict the search and specify the subtree Navigate to the Print Server Browse to the root of the Print Queue Subtree Bindery Setup menu Bindery Setup optionsBindery Setup Enter First Letters of Server Name Add File ServerSelect File Server From List/Search by Name From List Add Server NetWare Print Server Enter Your Login Name guestEnter Your File Server Password Print Servr Password Choose File Server View Server ListEdit Connection Remove support for Exit Bindery SetupRemove File Server NetWare Server Poll Interval in Seconds 1-3600 Windows Setup optionsPolling Interval options Polling Interval Server Comments Use Wins Name Server Yes/No No If you selected Enter manually Web Services SetupIPP Setup Choose Yes to enable printing through e-mail Port 9100 SetupMail Setup Choose the type of mail server Enter the password for the e-mail account Poll Interval sec 1-3600 Exit Service Setup Printer Setup options PostScript Setup options Print Cover Yes/No No PostScript Setup options Order Forward/Reverse Reverse RGB Source Profile EFIRGB/sRGB PC/Apple Standard/None Efirgb Color Setup options RGB Separation Output/Simulation Output Spot Color Matching On/Off On Performing Setup from the Control Panel Output ProfilePure Black Text On/Off On Black Overprint On/Off On Administrative functions in the Setup menu Job Log Page Size Tabloid/A3 Letter/A4 Tabloid/A3 Job Log SetupAuto Print Job Log Yes/No No Auto Clear Job Log Yes/No No Exit Setup Page Accessing Setup Setting up the GA-1120 from a Windows Computer Setting up the GA-1120 from a Windows Computer Remote Fiery Setup General Setup options Setting up the GA-1120 from a Windows Computer Job Log Setup Network Setup Adapters/Ports Ethernet Port Setup Protocols Current AppleTalk zone is displayed AppleTalk IPX/SPX TCP/IP Setting up the GA-1120 from a Windows Computer Services LPD Printing NetWare Printing options Use this option to specify NDS and Bindery services If necessary, enter the password Page Setting up the GA-1120 from a Windows Computer Click OK To ADD Bindery Connections from Remote GA-1120 Setup When you ﬁnish adding servers, click OK Novell Setup dialog box appears Specify the polling interval in seconds for NetWare printing PServer Poll Interval Windows Print Sharing SMB See Http Connection Support WWW Port 9100 printing Mail Service Setup Pat@test.com Verify Password remote setup only-Reenter your password Printer Connections PS PostScript Setup Exiting Setup Exiting Setup Printing the Conﬁguration 66-1 Conﬁguring the GA-1120 and clients for WebTools Chapter Conﬁguring Fiery WebToolsConﬁguring the GA-1120 and clients for WebTools 66-2 Conﬁguring Fiery WebTools Setting up WebToolsGA-1120 home page appears Enter the new WebLink address URL and click OK Setting the WebLink destinationUpdate WebLink dialog box appears Page For these operations These tasks See Administrator functionsAdministrator functions This chapter provides tips on managing GA-1120 printing Setting passwords Verify New Password Passwords from the Control Panel Passwords To SET or Change a Password Clearing the GA-1120 Managing Address Books ﬁeld Administrator subject Fiery e-mail Task ﬁeld Printing a Conﬁguration page from the Control Panel Reduce unnecessary two-way communication Shutting down, rebooting, and restarting the GA-1120Maintaining optimal GA-1120 performance Make the best use of your network connections GA-1120 will reboot Shutting down and rebooting the Fiery X3e Restarting the GA-1120 Page Network Setup messages Troubleshooting the GA-1120Troubleshooting during Setup from the Control Panel This chapter provides troubleshooting tips Enable NDS No NDS trees found Enter First Letters File server name not found No NetWare print Novell error Cause Suggested action or exit Novell error messagesAA-5 Troubleshooting 255 Printer not found Runtime error messagesAA-7 Troubleshooting TCP/IP networks See AA-8 TroubleshootingSee the following table for the appropriate name This location For this item Cannot connect to GA-1120 with Fiery utilities Cannot connect to the GA-1120 with Command WorkStationAA-9 Troubleshooting Page Numerics Index Index Index Frame types supported AppleTalk 4-19 IPX/SPX Terms used to describe 4-26tips for experts Index TCP/IP Index Unix