Toshiba TF831/861 manual Error codes in journal, Code

Possible problems

Error codes in journal

Code

If “TRANSMISSION ERROR” appears in the display of your fax machine, the error code describes the specific error. The same code is shown also in the journal and transmission report.

Cause How to correct

10	No recording paper	Put more paper in the paper cassette.
11	Paper jam	Remove the jammed paper (see
		page 115/116).

12	Documents have jammed in the document
	feed.

Remove the document jam as described on page 115.

13	Open the upper covers	Allow these covers to snap carefully into
		position.
14	Toner empty	Replace the toner. (see page 88)
20	Power failure	A power failure has occurred.
21/E0/E6	Printer fault/Pix-Mem error	Try to remedy the printer fault yourself,
		otherwise contact the customer service
		of your TOSHIBA dealer.
22	Memory error	If this error occurs frequently, please
		notify the customer service of your
		TOSHIBA dealer.
23	Internal fault	If this error occurs frequently, please
		notify the customer service of your
		TOSHIBA dealer.

30	Transmission interrupted by the transmitter/
	receiver.

Start the transmission process again or request your fax partner to repeat the transmission process.

32	Page error	A specific number of pages has been set,
		but a different number of pages has been
		sent (see page 47).
33	Polling error	Polling was not reserved, or
		the password was incorrect, or
		polling protection did not meet the speci-
		fied criteria (see page 58).
42	Memory overflow	Use a lower resolution for your docu-
		ments or send these documents in the
		direct mode (see page 36).
		If this error occurs frequently, please
		contact your dealer for a memory exten-
		sion.
50	Line busy	Test the connection using the listening-in
		option (see page 42). Have you pressed
		“*” on the extension for obtaining an
		outside line (see page 15)?

TF 831/861 TOSHIBA Possible problems 111 GB