Troubleshooting

Problem

Suggestion

 

 

 

 

�� Test a working telephone at the telephone jack. If another telephone has the same problem,

 

the problem is in the telephone jack. Contact your local telephone company (charges may

 

apply).

 

 

�� The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

�� Re-install the battery and place the cordless handset in the charger.

 

�� Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute

 

for this to take place.

 

 

 

I cannot dial out.

�� First, try all the above suggestions.

 

�� Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

 

or two to synchronize with the telephone before producing a dial tone. Wait an extra second

 

before dialing.

 

 

�� Check the signal icon

at the top left corner of the screen of handset; refer to the Handset

 

status icons section on page 12 for details. If there is no network coverage, Low signal

 

range will be displayed on the screen. Move somewhere until the signal shows you are under

 

a strong network coverage.

 

�� If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact your local telephone company (charges may apply).

 

�� Eliminate any background noise. Noise from a television, radio, or other appliances may cause

 

the telephone to not dial out properly. If you cannot eliminate the background noise, first try

 

muting the cordless handset before dialing, or dialing from another room in your home with

 

less background noise.

 

 

 

 

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VTech IP8300 user manual Before dialing Check the signal icon, Strong network coverage, Less background noise