Troubleshooting

Problem

Suggestion

 

 

The battery does not

�� Make sure the handset is placed in the charger correctly. The CHARGE light on the charger

charge in the handset

 

should be on.

or the handset battery

��

Clean the charging contacts on the handset(s) each month using a pencil eraser or a dry

does not accept charge.

 

non-abrasive fabric.

 

��

Remove the battery from the handset and install it in the spare battery compartment on the

 

 

side of the charger and let it charge for 16 hours. Then re-install the charged battery into the

 

 

handset.

 

�� It may be necessary to purchase a new battery. Please refer to the Charge handset battery

 

 

section (see page 4) of this user’s manual.

 

�� The telephone might be malfunctioning. Please refer to the Warranty section (see page 104)

 

 

of this user’s manual for further instruction.

 

 

 

The POWER indicator

��

Make sure the power adapter and telephone line cords are plugged in correctly and

on the telephone base

 

securely.

is off.

��

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

 

 

minute for the cordless handset and telephone base to reset.

 

�� The telephone might be malfunctioning. Please refer to the Warranty section (see page 104)

 

 

of this user’s manual for further instruction.

 

 

 

93

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VTech IP8300 Battery does not, Charge in the handset, Non-abrasive fabric, This user’s manual for further instruction