Troubleshooting
Cintiq 22HD Setting up Using the display stand Using the pen
Customizing the pen Using the pen display Customizing the pen display
Using the Radial Menu Application-specific settings FAQs
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TABLE OF CONTENTS
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Contents
topic
ABOUT THE MANUAL
UNPACKING YOUR CINTIQ
Display stand features Display stand location
USING THE CINTIQ DISPLAY STAND
Removing Cintiq from the display stand
DISPLAY STAND FEATURES
DISPLAY STAND LOCATION
MOUNTING CINTIQ ON THE DISPLAY STAND
ADJUSTING ROTATION
ADJUSTING THE DISPLAY INCLINE
REMOVING CINTIQ FROM THE DISPLAY STAND
See using an alternate mount or stand
SYSTEM REQUIREMENTS
SETTING UP YOUR CINTIQ
System requirements Step 1 Hardware installation
Step 2 Software installation
STEP 1 HARDWARE INSTALLATION
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Cintiq cabling diagram
For troubleshooting tips, see troubleshooting
STEP 2 SOFTWARE INSTALLATION
Front view Rear view
PEN DISPLAY FEATURES
Pen display features Pen features
GETTING TO KNOW YOUR CINTIQ
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FRONT VIEW
Contents
adjusting the display
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REAR VIEW
See pen display controls
PEN FEATURES
Working with multiple monitors Adjusting the display
SETTING UP YOUR WORK AREA
Setting up your work area Configuring Cintiq for handedness
Using the Grip Pen Pen display controls
Change your position if you feel any discomfort
Working with pressure sensitivity Drawing with tilt Erasing
CONFIGURING CINTIQ FOR HANDEDNESS
USING THE GRIP PEN
Holding the pen Positioning Clicking Dragging Using the side switch
HOLDING THE PEN
CLICKING
POSITIONING
WORKING WITH PRESSURE SENSITIVITY
USING THE SIDE SWITCH
To adjust tip feel, see adjusting tip feel and double-click
DRAGGING
ERASING
DRAWING WITH TILT
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PEN DISPLAY CONTROLS
See also using the Express View display
USING THE HARDWARE CONTROL BUTTONS
USING THE EXPRESSKEYS
Customizing the ExpressKeys
Manage your control panel settings Control panel overview
Tips Use the Radial Menu to expand the functionality of your Cintiq
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USING THE TOUCH STRIPS
Default settings are the same for both Touch Strips
Customizing the Touch Strips
Manage your control panel settings Control panel overview
WORKING WITH MULTIPLE MONITORS
On Screen Display OSD settings Power saving
ADJUSTING THE DISPLAY
FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS
Factory presets, auto-sync, and user settings
ON SCREEN DISPLAY OSD SETTINGS
Menu options are available when you open the On Screen Display
POWER SAVING
Calibrating the pen display Customizing the pen
Using and customizing the Radial Menu Working with Display Toggle
Application-specific settings Working with multiple tools
CUSTOMIZING YOUR CINTIQ
Settings may vary depending on your product model ContentsIndex
MANAGE YOUR CONTROL PANEL SETTINGS
Displays advanced options
CONTROL PANEL OVERVIEW
See also working with multiple tools
CALIBRATING THE PEN DISPLAY
Advanced tip and eraser pressure settings
CUSTOMIZING THE PEN
Adjusting eraser feel Customizing tilt sensitivity
Customizing tool buttons Adjusting tip feel and double-click
To adjust the tip sensitivity of your pen, select the PEN tab
ADJUSTING TIP FEEL AND DOUBLE-CLICK
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ADVANCED TIP AND ERASER PRESSURE SETTINGS
ADJUSTING ERASER FEEL
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CUSTOMIZING TOOL BUTTONS
CUSTOMIZING TILT SENSITIVITY
CUSTOMIZING PEN DISPLAY FUNCTIONS
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CUSTOMIZING THE EXPRESSKEYS
See using the ExpressKeys for more information
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CUSTOMIZING THE TOUCH STRIPS
See using the Touch Strips for more information
BUTTON FUNCTIONS
You must use your pen to click on the OK button
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See application-specific settings
Important Because the ENTER Windows and RETURN Mac keys
DESCRIPTION
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SWITCH APPLICATION
FUNCTION NAME
FUNCTION NAME
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DESCRIPTION
PRECISION MODE
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FUNCTION NAME
DESCRIPTION
MODE TOGGLE
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FUNCTION NAME
DESCRIPTION
DEFAULT
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SETTINGS
DISABLED
USING AND CUSTOMIZING THE RADIAL MENU
PEN DISPLAY TO DESKTOP toggles the
WORKING WITH DISPLAY TOGGLE
PEN DISPLAY TO OTHER DISPLAYS toggles
Removing application-specific settings
APPLICATION-SPECIFIC SETTINGS
Creating an application-specific setting
Changing application-specific settings
OPEN APPLICATIONS box
CREATING AN APPLICATION-SPECIFIC SETTING
REMOVING APPLICATION-SPECIFIC SETTINGS
CHANGING APPLICATION-SPECIFIC SETTINGS
WORKING WITH MULTIPLE TOOLS
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RENAMING THE TABLET IN THE TABLET LIST
Display troubleshooting Pen tablet troubleshooting
TROUBLESHOOTING
6. Try testing Cintiq
Testing Cintiq Testing controls and input tools
TESTING CINTIQ
8. Check any other tools, such as the optional Airbrush. See testing controls and input tools
Testing the hardware control buttons Testing the ExpressKeys
TESTING CONTROLS AND INPUT TOOLS
Testing the Touch Strips Testing a pen
For details, see using applications integrated for tablet control
TESTING THE HARDWARE CONTROL BUTTONS
TESTING THE EXPRESSKEYS
TESTING THE TOUCH STRIPS
TESTING A PEN
GENERAL DISPLAY PROBLEMS
DISPLAY TROUBLESHOOTING
General display problems VGA problems
Choose OTHER SETTINGS and RESET
VGA PROBLEMS
installation
PEN TABLET TROUBLESHOOTING
GENERAL PROBLEMS
General problems Windows-specific problems Mac-specific problems
tools
troubleshooting
controls and input tools
Continue with calibrating the pen display
troubleshooting
The pen side switch does not
The computer does not go to
WINDOWS-SPECIFIC PROBLEMS
Wacom Tablet Utility, select C URRENT USER or A LL USERS. Then click
MAC-SPECIFIC PROBLEMS
See technical support options
troubleshooting
Ink does not work correctly with the pen display
TECHNICAL SUPPORT OPTIONS
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OBTAINING SOFTWARE UPDATES
How do I reset my Cintiq preferences to the default settings?
FREQUENTLY ASKED QUESTIONS
What software applications support Cintiq features?
The installer is asking for a password. What is the password?
See caring for Cintiq
See ordering parts and accessories
See managing preferences
Yes. See managing preferences
CARING FOR CINTIQ
CARE AND MAINTENANCE
Caring for Cintiq Replacing the pen nib
The pen nib tip will wear with normal use
Important Replace the pen nib before or when it looks like this
Replace the nib when it gets too short or develops a flat point
REPLACING THE PEN NIB
When the optional Airbrush is not in use, lay it flat on your desk
For replacement parts, see ordering parts and accessories
Installing multiple tablets
Optional display configurations Using an alternate mount or stand
Cable removal and replacement Uninstalling Cintiq
Using the Express View display Managing preferences
OPTIONAL DISPLAY CONFIGURATIONS
USING AN ALTERNATE MOUNT OR STAND
To remove the pen display from a VESA mount
5. Study the bearing hub components. You should have two bearing hub sections, a bearing stopper, and four screws. Locate the bearing stopper within one of the bearing hub sections. Either hub section can be used as they are identical parts
CABLE REMOVAL AND REPLACEMENT
Replace a cable
5. Mount Cintiq on the display stand
UNINSTALLING CINTIQ
USING THE EXPRESS VIEW DISPLAY
UTILITY
MANAGING PREFERENCES
INSTALLING MULTIPLE TABLETS
USING APPLICATIONS INTEGRATED FOR TABLET CONTROL
IMPORTING EXPERT SETTINGS
PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
PRODUCT INFORMATION
AVAILABLE PARTS AND ACCESSORIES
ORDERING PARTS AND ACCESSORIES
GLOSSARY
Nib. The replaceable pen tip
Tilt sensitive. A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet. This is used to create natural-looking pen, brush, and eraser strokes in applications that are tilt sensitive
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INDEX
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Contents
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WACOM EUROPE GMBH
WACOM INTERNATIONAL OFFICES
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WACOM TECHNOLOGY CORPORATION