Wacom DTK-2200 user manual Display Troubleshooting, General Display Problems

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DISPLAY TROUBLESHOOTING

If you encounter problems with the display portion of the interactive pen display, refer to the following tables. Your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with your operating system or applications.

General display problems

VGA problems

GENERAL DISPLAY PROBLEMS

No display. Power LED is off. Verify the AC power cable is connected, and that the pen display is turned on.

No display. Power LED is lit blue.

Check the contrast, brightness, and backlight controls. Adjust as necessary. Or, open the OSD menu and choose OTHER SETTINGS and

RESET.

The power LED is lit orange.	•	Your computer may be in a power management mode. Touch the
A ‘no signal go to power save’		pen tip to the display screen, move the mouse, or depress any key
		on your keyboard.
message appears briefly on
the display screen.	•	Turn off both your computer and the pen display. Check the video
		cable for bent or broken connector pins. Then properly connect the
		video cable and turn on the pen display and your computer.
	• Verify that the video card is properly installed.
A ‘cable disconnect go to	• Check that your computer is turned on.
power save’ message	• Verify that you are using the video cable that came with the pen

appears briefly on the display	display.
screen.
	• Check that the video cable is fully connected.
	• Turn off both your computer and the pen display. Check the video
	cable and any video adapters for bent or broken connector pins.
	Then properly connect the video cable and any necessary
	adapters.

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