iPump 6420 User’s Manual
www.wegener.com 800070-01 Rev B Chapter 4, Page 101

Chapter 4: MAINTENANCE AND TROUBLESHOOTING

This chapter gives information on maintenance and troubleshooting of the iPump 6420.
Table of Contents
4.1. Maintenance .......................................................................................................... 102
4.2. Troubleshooting .................................................................................................... 102
4.2.1. Failure to acquire a carrier .............................................................................. 102
4.2.2. Failure to get Compel control over satellite.................................................... 103
4.2.3. Failure to get Compel control over internet.................................................... 103
4.2.4. Failure to get live audio play on a Decoder output......................................... 103
4.2.5. Failure to get file downloads over satellite..................................................... 104
4.2.6. Failure to get file downloads over internet (HTTP)........................................ 104
4.2.7. Failure to play file inserts on a Decoder ......................................................... 104
4.2.8. Failure to play playlists................................................................................... 105
4.2.9. Failure to get local web connection ................................................................ 105
4.2.10. Failure to get Return Path reports ................................................................... 105
4.2.11. Failure to upgrade application software.......................................................... 106