Wegener Communications 6420 Appendix 3 Fault Conditions, Front Panel Message Possible Cause

iPump 6420 User’s Manual

Appendix 3: FAULT CONDITIONS

The following list is a compendium of the possible fault conditions. Where it makes sense, any of these may be masked to indicate as Alarms, Warning, or give no indication at all:

Front Panel Message		Possible Cause
App Self-testing		New application in self-test
App SW D-load fail		Download of application software failed so backup flash space still
		shows INCOMPLETE [until good download]
App SW switch fail		Switch to backup application not allowed; either requested app
		version does not exist or the code image is corrupt or not available
Audio Underrun Dec#		Audio PES data becomes unavailable (buffer underflow) for
		decoder number-#
Aud not found Dec#		Audio PID not found for decoder number-#
Aud not in PMT Dec#		No audio PID found in PMT with assigned language descriptor for
		decoder number-#
Aud CMD muted Dec#		Audio output is command muted for decoder number-#
Bad PMT		PMT PID not found or data corrupt
Bad Sec Micro SN		Serial number reported by the internal Secure Micro does not
		match unit serial number
Cannot Open File		File to play/stream can't be opened
Disk Usage > 90%		Storage device is approaching maximum capacity
Eb/No Margin		Eb/No value less than sum of Threshold + Margin-evaluated over
		10 sec. intervals
File Doesn't Exist		File to play doesn't exist
High Error rate		Number of incoming Error’d seconds in Transport exceeds fault
		threshold
High RF level		RF level may be too high for reliable operation
ID Tags lost		Valid ID tags had been detected and used to allow carrier lock, but
		now are unavailable, preventing carrier re-acquisition after fades
		or reboots
ID Tag mismatch		Carrier ID tag in satellite Transport does not match unit tag
		setting; may have acquired incorrect carrier
Invalid COMPEL Hdr		Compel header in satellite Transport does not match unit Compel
		header setting; may have acquired incorrect carrier
Invalid File Format		File to play/stream is an unsupported format
IP address conflict		LAN or WAN IP address conflicts with pre-existing host
Lost COMPEL PID		COMPEL PID packets lost (if valid COMPEL seen since signal
		acquisition and COMPEL disappeared for >2 minutes)
Low RF level		RF level may be too low for reliable operation
Modem Busy Signal		Got busy signal
Modem Failure		Defective Modem or unacceptable connection to Modem
No Answer on Dialout		Called number didn't answer
No ASI stream		ASI Transport stream not detected on ASI Input
No audio for Dec#		No audio allocated to wildcard assigned to decoder number-#
No Carrier lock		Carrier not yet acquired
No COMPEL PID		No COMPEL PID packets received >2 minutes, since signal
		acquisition
	www.wegener.com	800070-01 Rev B	Appendix 3, Page 129