PROBLEM

POSSIBLE CAUSE

ACTION

 

 

 

7. KNOCK DURING

Agitator dogs worn

Replace agitator dogs

AGITATE.

Excessive clearance on pinion

Replace gearcase

 

thrust or main drive gear

 

 

 

 

8. TRIES TO AGITATE

Shift actuator or cam damaged

Replace gearcase

DURING SPIN.

 

 

 

 

 

9. WATER DOES NOT

Clogged drain

Remove obstruction

DRAIN FROM

Pump

Replace pump

MACHINE.

Drain hose kinked

Relocate hose to prevent kink

 

 

 

10. SLOW OR NO

Lid open

Close lid

SPIN.

Lid switch defective

Check continuity

NOTE: In diagnosing this

Lid switch disconnect plug open

Check plug engagement

problem, start the washer in

Wiring harness

Check continuity

spin and see if the clutch

Timer switches

Check continuity

drum spins. If it spins, the

Motor

See problem 1

problem is not inside the

 

 

Cam driver broken

Replace driver

gearcase. If the clutch drum

Weak clutch spring

Replace spring

does not spin, all or some of

the problem is inside the

Spin tube

Check bearings and replace

gearcase.

 

 

Clothes between basket and tub

Remove

 

Worn Clutch Lining

Replace clutch

 

 

 

11. MACHINE WILL

Water inlet valve

Check voltage

NOT SPRAY

Water temp. switch (if used)

Check continuity

RINSE.

Timer switches

Check continuity

 

Wiring harness

Check continuity

 

 

 

12. EXCESSIVE

Not level

Level

VIBRATION OR

Front leveling leg locknuts not

Secure locknut against frame after

MACHINE WALKS.

tight

leveling

 

Weak floor

Advise customer

 

Unbalanced load

Redistribute load

 

Shipping pins not removed

Remove pins

 

Rear leveling legs stuck

Loosen

 

Rear Cabinet sides loose

Remove top clips, push cabinet sides

 

 

inward when reinstalling top clips

 

Suspension plate sticky

Replace plate

 

Suspension plate damaged or

Replace plate

 

worn

 

 

Suspension pads damaged or

Replace pads

 

worn

 

 

Tub support friction area sticky

Replace tub support

 

Tub support damaged or worn

Replace tub support

 

Suspension springs missing

Replace or reconnect springs

 

broken or not connected

 

 

Basket ballast missing

Replace basket balance ring

 

Base bent/out of square

Replace base

 

 

 

26

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Image 34
Whirlpool 4322616 manual Knock During