PROBLEM

 

POSSIBLE CAUSE

ACTION

 

 

 

 

 

13.

CLOTHING

 

Excessive use of bleach

Instruct customer

 

DAMAGE

 

Overloading of machine

Instruct customer

 

 

 

Foreign objects

Remove

 

 

 

Water level too low

Increase water level

 

 

 

Agitates during spin

See problem 8

 

 

 

Agitator surface rough

Replace agitator

 

 

 

Basket surface rough

Replace basket

 

 

 

 

 

14.

GEARCASE

 

Leak at agitator shaft

Replace seal

 

LEAKS OIL

 

Leak at cover seal

Reseal

 

 

 

Too much oil in gearcase

Use only 13-15 ounces in gearcase

 

 

 

Defective cover

Replace cover

 

 

 

 

 

15.

WATER LEAKS

 

Use of low water level with high

Advise customer to use higher water

 

 

 

agitation

level

 

 

 

Leaking components

Repair or replace

 

 

 

 

 

16.

BRAKE SQUEAL

 

Contaminated linings

Replace brake assembly

 

 

 

 

 

COMPONENT TESTING

NOTE: Refer to the wiring diagram for the specific model being serviced. The wiring diagram can be found behind the console on the feature panel.

WATER INLET VALVE

To test the water inlet valve, remove the wiring harness connectors from each solenoid.

Set the meter on the R X 100 scale and attach the meter probes to the terminals on each solenoid. The meter should show between 200 and 900 ohms resistance.

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Whirlpool 4322616 manual Component Testing, Damage