Section Two - Part C
TROUBLESHOOTING AND DIAGNOSTICS
TROUBLESHOOTING
NOTE: Check the Tech Sheet provided with the washer form the most recent troubleshooting information.
IMPORTANT: Possible Cause/Test MUST be performed in the sequence shown for each problem.
PROBLEM |
| POSSIBLE CAUSE/TEST |
|
|
|
WON'T POWER UP | 1. | Unplug unit for more than 5 seconds, then plug back in. |
(Verify lid is closed) | 2. | Check 120V at outlet. |
| 3. | Check harness connections. |
| 4. | Check 120V between |
|
|
|
WON’T START | 1. | Verify unit is not in Pause or Service Mode. |
(Verify lid is closed) | 2. | Unplug unit for 5 seconds, then plug back in. |
| 3. | Verify power between |
|
|
|
CONTROL LOOPS THROUGH | 1. | Unit is in Service Mode. Unplug for more than |
CYCLE REPEATEDLY |
| 5 seconds, then plug back in. |
|
|
|
WON’T FILL | 1. | Check installation. Verify water supply. Verify valves are |
(Verify lid is closed) |
| turned on. |
| 2. | Check screens on water valve. |
| 3. | Operate Actuator and Switch test. |
| 4. | Check resistance measurements with unplugged unit. |
| 5. | Check connections on water valves. |
| 6. | Verify 120V at valves during fill. If no voltage exists and |
|
| above solutions fail, replace electronic control. |
|
| |
OVERFILLS | 1. Check Water Level switch hose connections. | |
| 2. Check Water Level switch using ohmmeter. | |
| 3. | Blow into Water Level switch hose to tub to dislodge lint in |
|
| air dome. |
| 4. | Do not adjust Water Level switch. Adjusting Water Level |
|
| switch will cause flooding. |
| 5. Check connections on Water Level switch. | |
| 6. If machine still overfills replace Water Level switch. | |
| 7. If above solutions fail, replace electronic control. | |
|
| |
WON’T AGITATE OR AGITATOR | 1. Perform Actuator and Switch Test for Dry Agitate. | |
ROTATES IN ONE DIRECTION | 2. | Verify 120V between the control yellow wire (counterclock- |
(Verify lid is closed) |
| wise) and ground and between the red wire (clockwise) |
|
| and ground. Verify power at the motor. |
|
| If the voltage is at the motor and the unit does not agitate |
|
| replace motor. |
|
| If no voltage comes from the control replace the electronic |
|
| control. |
|
| NOTE: The voltage pulsates; it does not stay on. It is diffi |
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| cult to check with a Digital Volt Meter. |
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|
|
WRONG AGITATE SPEED | 1. | Check belt tension. There should be light deflection |
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| (approximately 1/8") when pressed. (Loose belt will also |
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| cause black mark on inside of cabinet.) |
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