Troubleshooting

Control Panel Messages

This section includes:

Supply Status Messages on page 122

Error Messages on page 123

The printer uses control panel messages to indicate printer status, errors, and to provide instructions.

Supply Status Messages

Status messages tell you about the status of the printer and its supplies.

Note: Xxx indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), a tray, or fuser. NNN indicates a numeric value.

Code/Message

Condition/Reason/Solution

 

 

Replace Fuser

Time to replace the fuser.

010-351

Replace the old fuser with a new one and then restart the printer.

 

 

Insert Fuser

The fuser is not installed or it is incorrectly installed.

010-317

Install the fuser and then restart the printer.

 

 

Replace Imaging Unit

It is time to replace the imaging unit.

 

Replace the imaging unit. For details, see the Imaging Unit instruction

 

sheet that came in the documentation packet with your printer.

 

 

Insert Imaging Unit

The imaging unit is not installed.

 

Install the imaging unit. For details, see the Imaging Unit instruction sheet

 

that came in the documentation packet with your printer.

 

 

Insert Xxx Cartridge

The Xxx toner cartridge is not installed correctly or is not installed. Install

 

the toner cartridge.

 

 

Replace Xxx Cartridge

The toner cartridge has become empty.

 

Replace the old toner cartridge with a new one.

 

 

Invalid Xxx

The wrong toner cartridge is installed or the toner cartridge is not seated

 

correctly. Reseat the toner cartridge or replace the cartridge with one that

 

meets specifications for your printer. The region of your printer is listed on

 

the Configuration Page in the General section. For details on printing the

 

Configuration Page, see Configuration Page on page 24.

 

 

Non-Xerox®Toner

The printer is in the custom toner mode. This message means a non-

 

Xerox® toner is installed. You could experience a decrease is print quality as

 

a result.

 

 

Low Density

Toner is not distributed evenly in the specified cartridge. Remove and shake

Xxx Cartridge

the cartridge, then reinstall it.

 

 

122Phaser 6500 Color Laser Printer User Guide

Page 122
Image 122
Xerox 6500 manual Control Panel Messages, Supply Status Messages, Code/Message Condition/Reason/Solution

6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.