Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Solution

 

 

 

 

 

 

 

 

 

 

 

Stray black dots or white areas

The paper is outside the

Replace the paper with a recommended

(dropouts).

recommended specification

size and type, and confirm that your

 

 

 

 

 

 

 

 

 

range.

control panel/print driver settings are

 

 

 

 

 

 

 

 

 

 

correct. For details, see Supported Paper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on page 48.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The transfer belt unit is old or

Replace the transfer belt unit.

 

 

 

 

 

 

 

 

 

damaged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The toner cartridges are not

Verify that the toner cartridges meet

 

 

 

 

 

 

 

 

 

Xerox® toner cartridges.

specifications and replace them if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

necessary. For details, see Consumables

 

 

 

 

 

 

 

 

 

 

on page 108.

 

 

 

 

 

 

 

 

 

 

 

• Vertical black or color

The transfer belt unit is old or

Replace the transfer belt unit.

streaks or multiple colored

damaged.

 

streaks or lines.

 

 

The toner cartridges are not

Verify that the toner cartridges meet

• Streaks in only one color.

Xerox® toner cartridges.

specifications and replace them if

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

necessary. For details, see Consumables

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on page 108.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a problem with the

Check the toner cartridge for damage

 

 

 

 

 

 

 

 

 

toner cartridge for that color.

and replace if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recurring smudges.

Dirt in the paper path.

Print several blank sheets until the

 

 

 

 

smudges disappear.

 

 

 

 

 

 

 

 

The paper is outside the

Replace the paper with a recommended

 

 

 

recommended specification

size and type, and confirm that your

 

 

 

range.

control panel settings are correct. For

 

 

 

 

details, see Supported Paper on

 

 

 

 

page 48.

 

 

 

 

 

 

 

 

The transfer belt unit or fuser is

Check the condition of the transfer belt

 

 

 

 

 

 

old or damaged.

unit and the fuser and replace if

 

 

 

 

necessary.

Phaser 6500 Color Laser Printer

129

User Guide

 

Page 129
Image 129
Xerox 6500 manual Symptom Cause Solution, Details, see Supported Paper on

6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.