Xerox 6500 manual Cause, Symptom, Solution, details, see Supported Paper on

		Troubleshooting
Symptom	Cause	Solution
Stray black dots or white areas	The paper is outside the	Replace the paper with a recommended
(dropouts).	recommended specification	size and type, and confirm that your
	range.	control panel/print driver settings are
		correct. For details, see Supported Paper
		on page 48.
	The transfer belt unit is old or	Replace the transfer belt unit.
	damaged.
	The toner cartridges are not	Verify that the toner cartridges meet
	Xerox® toner cartridges.	specifications and replace them if
		necessary. For details, see Consumables
		on page 108.
• Vertical black or color	The transfer belt unit is old or	Replace the transfer belt unit.
streaks or multiple colored	damaged.
streaks or lines.
	The toner cartridges are not	Verify that the toner cartridges meet
• Streaks in only one color.
	Xerox® toner cartridges.	specifications and replace them if
		necessary. For details, see Consumables
		on page 108.
	There is a problem with the	Check the toner cartridge for damage
	toner cartridge for that color.	and replace if necessary.

Recurring smudges.	Dirt in the paper path.	Print several blank sheets until the
		smudges disappear.
	The paper is outside the	Replace the paper with a recommended
	recommended specification	size and type, and confirm that your
	range.	control panel settings are correct. For
		details, see Supported Paper on
		page 48.
	The transfer belt unit or fuser is	Check the condition of the transfer belt
	old or damaged.	unit and the fuser and replace if
		necessary.

Phaser 6500 Color Laser Printer	129
User Guide