Troubleshooting

Problems with the Printer

If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Troubleshooting Overview on page 120.

WARNING: Never open or remove printer covers that are secured with screws unless instructed in the manual. A high-voltage component can cause electric shock. Do not try to alter the printer configuration or modify any parts. An unauthorized modification can cause smoke or fire.

CAUTION: Probable causes of trouble are that the printer, computer, server, or other hardware is not correctly set for the network environment you are using.

Symptom

Reason/Solution

 

 

No power.

Is the power to the printer turned off?

 

Press the power button to the On position to turn on the power.

 

 

 

Is the power cord disconnected or not securely connected?

 

Turn off the power to the printer and then connect the power cord to the

 

power outlet again. Then turn on the power to the printer.

 

 

 

Is the power cord connected to a power outlet with the correct voltage?

 

Connect the printer exclusively to a power outlet with a suitable voltage

 

and current rating. For details, see Electrical Specifications on page 150.

 

 

 

Is the printer connected to an uninterruptible power supply?

 

Turn off the power to the printer and then connect the power cord to a

 

suitable power outlet.

 

 

 

Is the printer connected to a power strip shared with other high-power

 

devices?

 

Connect the printer to a power strip that is not shared with other

 

high-power devices.

 

 

Cannot print.

Is the Ready indicator turned off?

 

If so, this printer is in Energy Saver mode or in the menu setting mode. For

 

details, see Control Panel on page 20.

 

 

 

Is there a message displayed on the control panel?

 

Read the message and follow the instructions to correct the problem. For

 

details, see Control Panel Messages on page 122.

 

 

Phaser 6500 Color Laser Printer

125

User Guide

 

Page 125
Image 125
Xerox 6500 manual Problems with the Printer, Symptom Reason/Solution

6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.