Xerox 6500 manual Symptom, Solution, Cause, Imaging Unit and Laser Lens on

				Troubleshooting
Symptom	Cause			Solution
Partial blanks, creased paper, or	The paper is damp.			Replace the paper.
blotted printing.	The paper is outside the			Replace the paper with a recommended
	recommended specification			size and type. For details, see Supported
	range.			Paper on page 48.
	The transfer belt unit or the			Reinstall the transfer belt unit or the
	fuser is not installed correctly.			fuser. For details, see the instruction
				sheets in the documentation packet
				that came with your printer.
	The toner cartridges are not			Verify that the toner cartridges meet
	Xerox	®	toner cartridges.	specifications and replace if necessary.
				For details, see Consumables on
				page 108.
	Condensation inside the printer			Turn on the printer and leave it on for at
	causes partial blanks or creased			least one hour to get rid of the
	paper.			condensation. If the problems still occur,
				for assistance see the Xerox® Support
				website:
				www.xerox.com/office/6500support
Vertical blanks.	The laser is being blocked.			Remove the imaging unit and clean all
				debris from the laser lens with a lint-free
				cloth. For details, see Cleaning the
				Imaging Unit and Laser Lens on
				page 133.
	The transfer belt unit or fuser is			Check the condition of the transfer belt
	old or damaged.			unit and fuser, and replace if necessary.
	The toner cartridges are not			Verify that the toner cartridges meet
	Xerox® toner cartridges.			specifications and replace if necessary.
Slanted printing.	The paper guides in the trays			Reset the paper tray guides. For details,
	are not set correctly.			see Loading Paper on page 51.

Horizontal bands, approximately 22 mm wide, appear vertically every 73 mm.

The imaging unit has been exposed to too much light; possibly from leaving the front door open too long.

Replace the imaging unit.

Phaser 6500 Color Laser Printer	131
User Guide