Troubleshooting

Print-Quality Problems

When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a demo page to more precisely determine the print-quality problem. For details, see Information Pages on page 120.

If the print quality does not improve after carrying out the appropriate action, contact Xerox® Customer Support or your reseller.

Notes:

To enhance print quality, toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point.

Grayscale images printed with the composite black setting count as color pages, because color consumables are used. Composite black is the default setting on most printers.

Symptom

Cause

 

Solution

Faded printouts/multiple colors

The toner cartridges are not

Verify that the toner cartridges (CMYK)

faded.

Xerox

®

toner cartridges.

meet specifications, and replace them if

 

 

necessary.

 

 

 

 

 

The paper being used is outside

Replace the paper with a recommend

 

the recommended specification

size and type, and confirm that your

 

range.

 

control panel/print driver settings are

 

 

 

 

correct. For details, see Supported Paper

 

 

 

 

on page 48.

 

The paper is damp.

Replace the paper.

 

The transfer belt unit is old or

Replace the transfer belt unit.

 

damaged.

 

 

The high-voltage supply is

For assistance, see the Xerox® Support

 

defective.

website at:

 

 

 

 

 

 

 

 

www.xerox.com/office/6500support

Only one color is faded.

Toner cartridge is empty or

Check the condition of the toner

 

damaged.

cartridge and replace it if necessary.

128Phaser 6500 Color Laser Printer User Guide

Page 128
Image 128
Xerox 6500 manual Print-Quality Problems, Symptom, Solution

6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.