Xerox 6500 manual Message, Condition/Reason/Solution

Troubleshooting

Message	Condition/Reason/Solution
Jam at Reg. Roll	There is a paper misfeed at the registration roller that helps align the paper
Open Front Cover	in the printer path. Open the front cover and remove the paper.
Reseat Paper of Manual Feed	Remove and then reseat the paper in the manual feed slot.
Load Manual Feed	Load the correct-size paper in the manual feed slot.
Load Tray Xxx	The printer has detected a paper size mismatch or no suitable paper is
	loaded in any of the trays.
	Open the specified tray, remove the paper, insert paper of the correct size,
	and then close the tray.
Insert Output to Tray Xxx	Waiting for side 2 to be set for manual 2-sided printing. Insert paper from
	output tray into the specified tray for printing on the second side.
Side Door Open	The side door to the toner is open. Close the side door.
Close Side Door
Front Cover Open	The front cover is open.
Close Front Cover	Close the front cover.
Invalid Job	When the printer configuration on the print driver does not conform to the
Press OK Button	printer you are using, this message is displayed.
Error 016-799	Press the Cancel button to cancel the print job.
	Make sure that the configuration of the printer on the print driver conforms
	to the printer you are using.
Out of Memory	The printer memory is full and cannot continue processing the current print
Press OK Button	job.
Error 016-718	• Press the OK button to clear the message, cancel the current print job,
	and conduct the next print job, if any.
	• Press the Cancel button to cancel the print job.
	• Press the Back Arrow button to open the Walk-Up Features menu and
	delete the job being held.
	• If the problem is not corrected, turn off the printer and then on again.
	To avoid this error in the future, do the following:
	• Delete unnecessary fonts, macros, and other data in printer memory.
	• Install additional printer memory.
Collate Full	The memory for the collate function is full.
Press OK Button	Press OK and then turn off the printer and then on to clear any pending
Error 116-721	jobs. Also check the print queue of your printer to make sure that the jobs
	are deleted. Try sending the job again. If you still get the error message,
	repeat the process of clearing the print queue, then send the print job in
	smaller batches. If clearing the queue and sending smaller print jobs does
	not work, contact technical support.
PDL Error	An error relating to PCL emulation has occurred.
Press OK Button	Press the OK button to clear the message, cancel the current print job, and
Error 016-720	conduct the next print job, if any.
	Press the Cancel button to cancel the print job.

124Phaser 6500 Color Laser Printer User Guide