Troubleshooting

Symptom

Cause

Solution

Toner smears when rubbed.

The paper is damp.

Replace the paper.

 

The paper is outside the

Replace the paper with a recommended

 

recommended specification

size and type and then confirm that

 

range, or the paper type setting

your print driver settings are correct. For

 

is not correct.

details, see Supported Paper on

 

 

page 48.

 

The toner cartridges are not

Verify that the toner cartridges meet

 

Xerox® toner cartridges.

specifications and replace if necessary.

 

 

For details, see Consumables on

 

 

page 108.

 

The fuser is old or damaged.

Replace the fuser.

Printed pages are blank.

Two or more sheets can be

Remove the paper stack from the tray,

 

feeding at once.

fan it, then reinsert it.

 

The toner cartridges are not

Verify that the toner cartridges meet

 

Xerox® toner cartridges.

specifications and replace if necessary.

 

 

For details, see Consumables on

 

 

page 108.

 

The transfer belt unit is old or

Replace the transfer belt unit.

 

damaged.

 

 

The cable to the laser unit or

For assistance, see the Xerox® Support

 

controller is defective.

website at:

 

 

 

 

www.xerox.com/office/6500support

Hair-like marks appear in or

The paper was left unwrapped

Replace the paper. Also, see Paper

around black half-tone printing.

for a long time, especially in a

Storage Guidelines on page 47.

Shadows appear around areas

dry environment.

 

of dense black printing.

The paper is outside the

Replace the paper with a recommended

 

 

recommended specification

size and type and then confirm that

 

range.

your print driver settings are correct. For

 

 

details, see Supported Paper on

 

 

page 48.

 

The transfer belt unit is old or

Replace the transfer belt unit.

 

damaged.

 

Color around the edge of

The color registration is

Adjust the color registration. For details,

printing is incorrect.

incorrect.

see Color Registration on page 136.

Colored dots are printed at

The imaging unit is dirty.

Gently clean the imaging unit. For

regular intervals (about

 

details, see Cleaning the Imaging Unit

28 mm).

 

and Laser Lens on page 133.

130Phaser 6500 Color Laser Printer User Guide

Page 130
Image 130
Xerox 6500 manual Details, see Cleaning the Imaging Unit

6500 specifications

The Xerox 6500 series, including the 6505DN, 6130N, 6125N, and 6140N, represents a remarkable line of color multifunction printers designed to enhance productivity in various business environments. Each model is equipped with advanced features and technologies that cater to different printing needs, making them suitable for both small and medium-sized businesses.

The Xerox 6500 printers are known for their fast printing speeds, with the ability to print up to 36 pages per minute, ensuring quick turnaround times for high-volume printing tasks. The 6505DN variant adds duplex (double-sided) printing capabilities, helping to save on paper costs and contribute to environmental sustainability.

All models in this series utilize solid ink technology, which provides vibrant color prints while reducing waste compared to traditional laser printers. Solid ink cartridges are more environmentally friendly and result in lower waste, as they come in small, easily recyclable sticks instead of bulky cartridges.

Each printer also comes with an intuitive control panel featuring a color touchscreen interface, allowing users to navigate through functions with ease. The user-friendly design simplifies the process of printing, copying, faxing, and scanning, streamlining workflow in busy office settings.

Connectivity is another strength of the Xerox 6500 series. These printers support various connectivity options, including USB, Ethernet, and Wi-Fi, making it easy to integrate them into a networked environment. Additionally, mobile printing capabilities facilitate printing directly from smartphones and tablets — a vital feature in today’s mobile-first world.

The Xerox 6130N, 6125N, and 6140N models cater to slightly different usage scenarios. The 6130N is ideal for personal use or small teams, focusing on cost efficiency and compact design. The 6125N balances speed and print quality for small offices, while the 6140N targets businesses demanding higher volume and speed without compromising print quality.

Overall, the Xerox 6500 series stands out in the marketplace for its combination of speed, quality, and eco-conscious printing technology. Ideal for diverse business requirements, these models encourage productivity and make high-quality printing accessible to all office environments. Whether users prioritize speed or eco-friendliness, they are likely to find a suitable option within this innovative lineup.