Troubleshooting
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.
■ General
Problem | Cause | Remedy | See page | |
This unit fails to turn on or | The power cable is not connected or the plug is not | Connect the power cable firmly. | — | |
enters the standby mode | completely inserted. |
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soon after the power is |
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The speaker impedance setting is incorrect. | Set the speaker impedance to match your speakers. | 39 | ||
turned on. | ||||
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| The protection circuitry has been activated. | Make sure that all speaker wire connections on this unit and on | 23 | |
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| all speakers are secure and that the wire for each connection |
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| does not touch anything other than its respective connection. |
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This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity).
Set this unit to the standby mode, disconnect the power cable, | — |
plug it back in after 30 seconds and then use it normally. |
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No sound. | Incorrect input or output cable connections. |
Connect the cables properly. If the problem persists, the cables | |
may be defective. |
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Audio input jack select is set to “HDMI”, “Coax/ Set the audio input jack select to “Auto”. | 52 |
Opt” or “Analog”. |
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Audio input jack select is set to “Analog” while the input source component outputs digital audio signals.
Set the audio input jack select to “Auto” or | 52 |
“Coax/Opt”. |
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No appropriate input source has been selected.
Select an appropriate input source with the DINPUT selector | 50 |
on the front panel (or the input selector buttons (3) on the remote control).
Speaker connections are not secure. | Secure the connections. | 23 |
The volume is turned down. | Turn up the volume. | — |
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The front speakers to be used have not been | Select the front speakers by pressing GSPEAKER A or | 51 |
selected properly. | GSPEAKER B on the front panel. |
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The sound is muted. | Press LMUTE or JVOLUME +/– on the remote control to | 52 |
| resume audio output and then adjust the volume. |
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Signals this unit cannot reproduce are being input | Play a source whose signals can be reproduced by this unit. | — |
from a source component, such as a |
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The HDMI components connected to this unit do | Connect HDMI components that support the HDCP copy | 28 |
not support the HDCP copy protection standards. | protection standards. |
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“Support Audio” is set to “Other” and HDMI | Set “Support Audio” in “Option” to | 94 |
audio signals are not being played back on this |
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unit. |
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No picture. | The output and input for the picture are connected |
| to different types of video jacks. |
Set “Conversion” to “On” or connect your source components | 89 |
in the same way as you connect your video monitor to this unit. |
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This unit outputs the video signals are not | Set the “INITIALIZE” to “VIDEO” to reset the video | 120 | |
supported in the video monitor connected to the | parameters. |
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HDMI OUT jack. |
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Set “MONITOR CHECK” to “YES”. | 120 | ||
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Input selector setting of the video monitor is | Set the input source selector setting of the video monitor | — | |
incorrect. | appropriately. |
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Pure Direct mode is active. | Turn off the Pure Direct mode. | — | |
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| Set “Pure Direct” in “Sound” to “Video On”. | 89 | |
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The HDMI OUT jack that the video monitor is connected is not selected.
Press CHDMI OUT on the remote control repeatedly. | 51 |
Short message displays in the main zone do not appear in the video monitor.
“Short Message” is set to “Off”. | Set “Short Message” to “On”. | 90 |
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“Conversion” is set to “Off”. | Set “Conversion” to “On”. | 89 |
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The signals input at the HDMI input jacks are |
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being output at the HDMI OUT jack. |
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The sound suddenly goes The protection circuitry has been activated because
off. | of a short circuit, etc. |
Check that the speaker impedance setting is correct. | 39, 119 |
Check that the speaker wires are not touching each other and | — |
then turn this unit back on. |
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| The sleep timer has turned off this unit. | Turn on this unit, and play the source again. | — |
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| The sound is muted. | Press LMUTE or JVOLUME +/– on the remote control to | 52 |
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| resume audio output. |
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