Troubleshooting
Problem | Cause | Remedy | See page | |
The music in the PC server | The PC does not have Windows Media Player 11 | Install Windows Media Player 11 or Windows Media | — | |
cannot be played back. | or Windows Media Connect 2.0 installed in it. | Connect 2.0 in the PC. |
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| The music is recorded in a format that cannot be | Play music recorded in a format that this unit is compatible | — | |
| played on this unit. This unit cannot play music | with. |
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| formats other than WMA, MP3, |
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| and WAV (PCM format). Also note that it cannot |
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| play certain music files even if these are recorded |
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| in the WMA, MP3, |
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| format. |
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The MusicCAST server cannot | You are attempting to connect to | Use | — | |
be connected. | MusicCAST server that can be connected by this |
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| unit is |
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| Auto Configuration is not executed. | Execute “Auto Configure”. | 68 | |
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“Disconnected” is displayed | This unit recognized the USB storage device as | Turn this unit off then on again. | 69 | |
even when a USB device is | an illegal device. |
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present. |
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The Internet Radio cannot be | The firewall of the network device is activated. | Check the firewall setting of the network device. | — | |
played. | The Internet Radio can be played only when it |
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| passes through the port designated by each radio |
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| station. The port number is variable depending on |
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| radio station. |
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| Connection to the Internet is disconnected. | Check the configuration of the network device, and then | — | |
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| contact the network connection provider. |
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The music files and directories | The music files and directories are placed in | Place music files and directories in the FAT area. | — | |
in the USB device cannot be | locations other than the FAT area. |
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viewed. |
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You are attempting to browse directory | Modify the data structure on your USB device. | — | ||
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| hierarchies of over 8 levels or a directory with |
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| more than 500 files. |
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The USB device cannot be | The connected USB device is USB portable audio | Some devices may become easier to recognize when they | 69 | |
recognized. | player. | are inserted before turning this unit on. |
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This unit does not recall the | The connected USB device is incorrect. | Connect the USB device that stores the preset item. | 69 | |
correct item by using numeric |
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The directory that stores the selected item is | Preset the desired item to the numeric button | 70 | ||
buttons | ||||
changed. |
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This unit does not recall the | The USB device is not connected correctly. | Connect the correct USB device properly. | 37 | |
selected item by using numeric |
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The PC or | Turn on the PC or | 68 | ||
buttons | item is turned off. |
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| The selected Internet Radio station is temporary | Try again when the selected Internet Radio is providing the | 69 | |
| unavailable or out of service. | service. |
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| Preset other Internet Radio stations. | 69 | |
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Status message | Cause | Remedy | See page |
Please wait | This unit is in the middle of waking up | Wait for approximately 20 seconds. | — |
(Starting Server) | that has been set to the standby mode. |
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Connect error | There is a problem with the signal path from your | Check the connection between this unit and the LAN port on | 37 |
| network to this unit. | your router or hub. |
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| Make sure your router is properly connected and turned on. | 37 |
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| Also, make sure your modem is properly connected and turned |
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| on when you are attempting to listen to Internet Radio. |
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Disconnected | Your USB storage device or USB portable audio | Check the connection between this unit and your USB storage | — |
| player has been disconnected from the USB port | device or USB portable audio player. |
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| on this unit. |
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| The PC server or | Connect this unit to the available PC server or | 68 |
| to this unit no longer exists. |
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| There is a problem with the signal path from your | Turn off this unit and reconnect your USB storage device or | 39 |
| USB storage device or USB portable audio player | USB portable audio player to the USB port on this unit. |
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| to this unit. |
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| Try resetting your USB storage device or USB portable audio | — | |
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| player. |
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Access error | This unit cannot access your USB storage device | Try another USB storage device or USB portable audio player. | — |
| or USB portable audio player. |
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| There is a problem with the signal path from your | Turn off this unit and reconnect your USB storage device or | 39 |
| USB storage device or USB portable audio player | USB portable audio player to the USB port on this unit. |
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| to this unit. |
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| Try resetting your USB storage device or USB portable audio | — | |
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| player. |
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Information | Additional |
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