Troubleshooting
Problem | Cause | Remedy | See page | |
Sound is heard from the | Incorrect cable connections. | Connect the cables properly. If the problem persists, the cables | 23 | |
speaker on one side only. |
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| Incorrect settings in “Speaker Level”. | Adjust the “Speaker Level” settings. | 86 | |
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Only the center speaker | When playing a monaural source with a CINEMA |
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outputs substantial sound. | DSP program, the source signal is directed to the |
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| center channel, and the front and surround |
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| speakers output effect sounds. |
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No sound is heard from the | “Center” in “Speaker Set” is set to “None”. | Set “Center” to “Small” or “Large”. | 84 | |
center speaker. |
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One of the HiFi DSP programs (except for “11ch | Try another sound field program if you want to output sound | 54 | ||
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| Stereo”) has been selected and analog | from the center speaker. |
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| source is being input. |
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No sound is heard from the | The sound field programs are turned off. | Press HSTRAIGHT to turn them on. | 60 | |
presence speakers. |
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You are using a source or program combination | Try another sound field program. | 50 | ||
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| that does not output sound from all channels. |
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No sound is heard from the | “Surround” in “Speaker Set” is set to “None”. | Set “Surround” to “Small” or “Large”. | 84 | |
surround speakers. |
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This unit is in the “STRAIGHT” mode and a | Press HSTRAIGHT on the front panel so that “STRAIGHT” | 60 | ||
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| source which does not contain the surround | disappears from the front panel display. |
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| channel signals is being played back. |
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No sound is heard from the | “Bass Out” in “Speaker Set” is set to “Front” when | Set “Bass Out” to “SWFR” or “Front & SWFR”. | 85 | |
subwoofer. | a Dolby Digital or DTS signal is being played. |
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| “Bass Out” in “Speaker Set” is set to “SWFR” or | Set “Bass Out” to “Front & SWFR”. | 85 | |
| “Front” when a |
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| The source does not contain |
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| signals. |
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No sound is heard from the | “Surround” in “Speaker Set” is set to “None” and | Set “Surround” and “Surround Back” to a setting other than | 84 | |
surround back speakers. | “Surround Back” is automatically set to “None”. | “None”. |
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| “Surround Back” in “Speaker Set” is set to | Set “Surround Back” to a setting other than “None”. | 84 | |
| “None”. |
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The audio input sources | The connected component is not set to output | Make an appropriate setting following the operating instructions | — | |
cannot be played in the | Dolby Digital or DTS digital signals. | for your component. |
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desired digital audio signal |
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Audio input jack select is set to “Analog”. | Set the audio input jack select to “Auto”. | 52 | ||
format. (Desired input |
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source indicator or |
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decoder indicator in the |
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front panel display does |
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not light up.) |
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A humming sound is | Incorrect cable connections. | Connect the audio cables firmly. If the problem persists, the | — | |
heard. |
| cables may be defective. |
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| No connection from the turntable to the GND | Connect the grounding cable of the turntable to the GND | 34 | |
| terminal. | terminal on this unit. |
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The volume level is low | The record is being played on a turntable with an | Connect the turntable to this unit through an | 34 | |
while a record is being | MC cartridge. |
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played. |
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The volume level cannot | The component connected to the AUDIO OUT | Turn on the power of the component. | — | |
be increased, or the sound | jacks of this unit is turned off. |
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is distorted. |
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The sound effect cannot | It is not possible to record the sound effect with a |
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be recorded. | recording component. |
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A source cannot be | The source component is not connected to the | Connect the source component to the DIGITAL INPUT jacks. | 31, 34 | |
recorded by a digital | DIGITAL INPUT jacks on this unit. |
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recording component |
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Some components cannot record Dolby Digital or |
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connected to the DIGITAL |
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DTS sources. |
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OUTPUT jack. |
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A source cannot be | The source component is not connected to the | Connect the source component to the analog AUDIO IN jacks. | 34 | |
recorded by an analog | analog AUDIO IN jacks on this unit. |
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component connected to |
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the AUDIO OUT jacks. |
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The sound field | “Memory Guard” in “Option” is set to “On”. | Set “Memory Guard” to “Off”. | 94 | |
parameters and some |
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other settings of this unit |
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cannot be changed. |
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This unit does not operate | The internal microcomputer has been frozen by an | Disconnect the power cable from the AC wall outlet and then | — | |
properly. | external electric shock (such as lightning or | plug it in again after about 30 seconds. |
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| excessive static electricity) or by a power supply |
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| with low voltage. |
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Information | Additional |
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