ZyXEL Communications 128MH Troubleshooting, Problems Starting Up the Prestige, Chapter, 14-1

Prestige 128MH PSTN Router/Hub

Chapter 14

Troubleshooting

This chapter covers possible ways of dealing with potential problems you may run into when using your Prestige. After each problem description, we have provided some instructions to help you diagnose and solve the problem.

14.1Problems Starting Up the Prestige

Table 14-1. Troubleshooting the Start-Up of your Prestige

Troubleshooting

Corrective Action

None of the LEDs are on when	Check the power cord and the power supply and make sure it is
you power on the Prestige	properly connected to your Prestige.
	If the error persists you may have a hardware problem. In this case
	you should contact technical support.
Connecting the RS-232 cable,	1.Check to see if the Prestige is connected to your computer’ s serial
cannot access the SMT	port.

2.Check to see if the communications program is configured correctly. The communications software should be configured as follows:

VT100 terminal emulation

9600 Baud rate.

No parity, 8 Data bits, 1 Stop bit.

Chapter 14 Troubleshooting 14-1